L1 - Field Technician - Data Center Services
Squan Construction Services
Job Description
Job Description
CORE RESPONSIBILITIES
- Ensure documentation packages, testing records, pathway validations, and turnover deliverables are properly organized and archived
- Copper and fiber cable patching (LC, SC, MPO/MTP connectors)
- Hardware component swap-outs: drives (HDD/SSD), power supplies (PSUs), DIMMs, fans
- Rack and stack of servers, switches, and PDUs per rack elevation diagrams
- Basic troubleshooting using runbook decision trees
- Power whip installation and verification
- Console cable connections and serial port access for remote teams
- Physical port identification and tone/trace for copper circuits
- Inventory management and equipment staging
- Photo documentation of pre/post work state
SKILLS AND ABILITIES
- Basic understanding of server hardware, storage systems, and networking equipment.
- Knowledge of structured copper and fiber optic cabling installation and management.
- Familiarity with rack-and-stack procedures for servers, switches, routers, and storage devices.
- Basic knowledge of TCP/IP networking concepts, including IP addressing and connectivity troubleshooting.
- Ability to perform hardware installations, upgrades, replacements, and decommissioning.
- Understanding data center infrastructure, including racks, PDUs, UPS systems, and cooling systems.
- Familiarity with operating systems such as Microsoft Windows and basic Linux environments.
- Ability to use ticketing systems and asset management tools.
- Basic proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams
PREFERED QUALIFICATIONS
- Experience with structured cabling or low-voltage installations.
- Familiarity with rack-and-stack operations.
- Basic understanding of TCP/IP networking.
- Experience using ticketing systems such as ServiceNow or Jira.
REQUIRED QUALIFICATIONS
- 1-2 years of data center or IT support experience
- Familiarity with server, storage, and network hardware platforms
- Understanding of structured cabling standards (TIA-568)
- Ability to read rack elevation diagrams and cable matrices
- Basic fiber optic handling and cleaning procedures
Vacancy posted 8 days ago
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