Seasonal Tier I Tech Support Pro
JTH Tax , Inc.
Liberty Tax Service in Hurst, TX is seeking a Tier I Tech Support Agent (Seasonal) to provide first-level technical support to Franchisees, staff, and occasionally customers. You will troubleshoot basic issues, log tickets, and escalate complex problems to Tier 2.
The ideal candidate has strong communication, a customer-service mindset, and a willingness to learn new technologies. A high school diploma is required; prior helpdesk experience is a plus.
#J-18808-LjbffrVacancy posted 22 hours ago
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