Operations Specialist

Shift: Monday - Friday with occasional Saturdays on a rotating schedule that varies between 8am-5pm , 9am-6pm or 10am-7pm Job Summary At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations. Essential Duties and Responsibilities A Operations Specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department related information on a daily basis, communicates with other supervisors and managers about operational issues, maintains the office and is the proxy for KRONOS for all daily updates for drivers and helpers. Is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, assisting in the implementation of operational projects as needed, communicating with customers about service issues as needed, and communicating with employees about scheduling and work assignments as needed. Qualifications Required Qualifications High School Diploma or GED (accredited). No prior work experience. Must be at least 18 years of age. Legally eligible to work in the country where the position is located. Preferred Qualifications None listed. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. Equal Employment Opportunity Statement For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. Job Info Job Identification 2350383 Job Category Operations Support Posting Date 07/14/2026, 04:57 PM Job Schedule Full time Locations 5722 N. PINE HILLS RD., ORLANDO, FL, 32810, US (On-site) #J-18808-Ljbffr