Tea Making - Kitchen Production Associate - PT

Job Description

Job Description

Job Title: Production Artisan

Company: Piper and Leaf Tea Co.

Location: Lacey's Spring, AL

Summary -  The Production Artisan is a key member of the Piper and Leaf Tea Co. production team, reporting directly to the Production Manager. This role is responsible for the hands-on processing, making, and packaging of our core tea products. The Production Artisan will execute all stages of production, from preparation to fulfillment, ensuring every product meets our high standards for quality, safety, and consistency.

Key Responsibilities

• Product Crafting & Processing: Execute daily production tasks, including the brewing, mixing, and packaging of all products according to established recipes and procedures.
  

• Quality & Safety Compliance: Maintain a clean, safe, and organized work environment. Strictly adhere to all safety and sanitation measures, including the proper cleaning of all storage areas, equipment, and fixtures.
  

• Inventory & Record Keeping: Take responsibility for the accurate counting and recording of all raw materials and finished goods as part of the inventory management process.
  

• Team Collaboration: Actively attend and participate in team huddles and meetings. Communicate effectively with the supervisory team regarding operational issues, observations, and suggestions for improvement.
  

• Operational Support: Pass and maintain all required certifications and training. Handle sensitive information with professionalism and confidentiality.
  

Qualifications & Characteristics

• Attention to Detail: Highly organized and precise, with a strong commitment to quality and consistency.
  

• Problem-Solving: Demonstrates great problem-solving skills, especially in-the-moment situations.
  

• Teamwork & Communication: Possesses strong interpersonal skills with the ability to work easily with diverse groups. Excellent verbal and written communication is required.
  

• Coachability & Adaptability: A willingness to be coached and corrected, with a desire for self-improvement. Able to adapt to various leadership styles and assist in multiple roles to ensure team success.
  

• Passion & Interest: A genuine passion for great beverages and a high level of interest in learning about food, business, and creating a great customer experience.
  

• Professional Conduct: Follows and demonstrates the Piper & Leaf Code of Conduct.
  

• Must be able to stand, walk, bend, and stoop for long periods.
  

• Must be able to safely lift, carry, push, or pull up to 50 lbs.
  

• Ability to go up/down stairs, ramps, and ladders. Occasional use of a pallet jack may be required.
  

• Frequent rotation and use of wrists, spine, and upper extremities to perform duties, including reaching, turning, and precision work.
  

• Must be able to work safely with and around hot equipment, steam, sharp cutting tools, power-driven machines, and chemicals.
  

• Work environment includes exposure to loud noise and common food allergens such as various herbs, fruits, dairy products, and tree nuts.
  

• Ability to distinguish, with a degree of accuracy, differences or similarities in flavors and odors.
  

Benefits

• A competitive benefits package is available, including healthcare options.
  

• Employee discounts on Piper and Leaf merchandise and products.
  

• Access to corporate partnership programs.