Triage Nurse

Job Description

Job Description

Blue Ridge Health is seeking a Triage Nurse to join our team!

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
• Flexible Schedules Available

What You'll Do:

The Triage Registered Nurse is responsible to provide clinical assessment and triage to patients by telephone aided by decision support protocols, established clinical nursing practice standards subscribed to by American Nursing Association and in accordance with the North Carolina Nurse Practice Act and other regulatory standards. Responsibilities include:

• Performs comprehensive telephone or in person assessment to patients by utilizing symptom-based protocols for all encounters that require triage or advice.
• Understands and follow established policy and procedure under minimal supervision as well as make decisions within established clinical nursing standards and protocols.
• Manages multiple priorities by listening, assessing, speaking and transcribing patient information in computer.
• Facilitates referrals to primary care providers, specialists, healthcare facilities, and community resources and communication with providers and healthcare organizations as appropriate.
• Demonstrates problem solving skills, utilizes protocols and initiates solutions to facilitate the telephone encounter to an appropriate and timely disposition.
• Acts as a liaison between providers, care coordinators, hospital, urgent care facility, and other health care providers.
• Provides patient-centered care and education focused on individual and family engagement and behavioral change, treatment compliance and health risk factor reduction.

What We're Looking For:

• Graduate of an accredited nursing program; BSN preferred.
• Experience: Preferred 3 years nursing experience in emergency medicine, medical surgical, case management, intensive care urgent care or outpatient clinics.
• Evidence of excellent oral and written communication, high level of current clinical knowledge
• Strong interest in working with an interdisciplinary healthcare team and culturally diverse patient population.
• Ability to work under pressure and to deal with emergency situations and/or difficult clients and stressful situations professionally.
• Basic PC skills including Windows Operating System and Electronic Health Records. Typing skills of 30 WPM
• Bilingual preferred, but not required.
• Certification/Licensure Specific Requirements:
  • RN: RN currently licensed to practice in North Carolina
  • CPR

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.