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IT SPECIALIST (SYSADMIN/CUSTOMERSUPPORT)

US Department of War

DutiesProvide Tier II technical customer service and support to the military treatment facility (MTF) and all affiliated units.Provide formal or informal training so that users understand the relationships of the system and can work with the system without undue interruption.Perform computer systems security support functions to protect and provide appropriate access to sensitive patient information on computer program assets.Support the MHS Help Desk and IMD Data Center(s).Analyze and determine cause of malfunctions related to hardware, software, security, or environment; initiates corrective action.Prepare and review a variety of reports, schedules, and other data to respond to malfunctions and/or backlog.

Vacancy posted 2 days ago
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