Supervisor, Warehouse

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role:

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

A Warehouse Supervisor manages daily warehouse operations, overseeing staff, inventory (receiving, storing, shipping), and logistics to ensure efficiency and safety, including training new hires, enforcing protocols, managing documentation, and collaborating with other departments for smooth workflow and order fulfillment. They act as a link between management and floor staff, focusing on productivity, accuracy, and adherence to safety standards like GMPs.

Please note that this is a 2nd Shift position, from 3pm-11pm M-F.

Key responsibilities include:

• Leadership and supervision of warehouse employees across all shifts, including scheduling and timecard approval.
• Ensure warehouse employees perform job responsibilities correctly and safely, with a focus on scanning accuracy, adhering to all warehouse SOPs.
• Ensure all shipping / receiving documents are created and maintained accurately. This includes BOLs, and all associated documents.
• Ensuring that product is shipped, received properly and Hold product is handled according to guidelines and disposition.
• Supervision of the movement of finished goods from the Annex / FG staging location to the warehouse and into the designated truck shipments.
• Understand and adhere to BC finished goods quality standards before returning finished goods pallets back to production.
• Validates outbound / inbound shipments for quality and accuracy to prevent customer complaints and returns.
• Maintain high standards of housekeeping and cleanliness in the warehouse area.
• Ensure all trucks leave on time to make it to their destination. In case of pick up delays, to notify transportation immediately to mitigate risks of missing the shipment.
• Coordinates warehousing activities with the following departments: Production, QA, and Planning.
• Report all packaging requirements to the warehouse inventory and planning team.
• Ensure and promote compliance to company safety guidelines as well as policies and procedures.
• Committed to providing a safe food product adhering to GMPs. Works within all regulatory requirements.
• Validates picked outbound orders for quality and accuracy to prevent shipping delays and complaints.
• Supervise picking of all orders for production as well as for direct customer shipments according to picking SOP.
• Ensures all incoming material is accurately accounted for and entered correctly into SAP.

About you:

• 5+ years in warehouse operations with emphasis on food industry desired.
• Proficient in Microsoft Office, with emphasis on Excel.
• ERP or related experience needed, SAP experience is a plus.
• Strong sense of urgency & attention to detail.
• Excellent organization, communication and follow-up skills.
• Ability to work independently, and to meet deadlines.
• Ability to self-direct and take constructive action in ambiguous situations.
• Extremely high standards of excellence.

What you can expect from Barry Callebaut:

• Competitive salary and comprehensive benefits package.
• 12 paid holidays, generous PTO, plus your birthday off.
• Environment that welcomes workplace flexibility.
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth.
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.

#oneBC - Diverse People, Sustainable Growth.

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