Warehouse Associate

Warehouse Associate

The Warehouse Associate is responsible for the inventory of the Warehouse and the daily transfer of HVAC freight and materials in a fast-paced environment. The ultimate goal of this role is to procure, pick, process, and dispatch products to customers and vendors for one of our established wholesale HVAC distributorships that carries multiple brands of equipment, parts and supplies.

Essential Duties/Accountabilities

• Pick and verify orders for customers. NOTE: Baker has set Production Standards the employee will be required to meet on a weekly basis. The employee will receive additional information about Production Standards requirements during the interview process and after hire.
• Conduct Quality Inspections to verify/ensure the products being received, picked and shipped are accurate.
• Daily loading and unloading of products in truck for delivery to customers and/or other Sales Centers.
• Receive, inspect, and stock all merchandise.
• Prepare orders for shipment as needed.
• Responsible for daily checklist of truck and forklift maintenance.
• Assist management with inventory counts and provide daily upkeep of the Warehouse.
• Adhere to all warehouse safety protocols and procedures.
• Utilize personal protective equipment (PPE) as required.
• Report any safety hazards or incidents immediately to management.
• Participate in regular safety training sessions and drills.
• Ensure proper handling and storage of all products to prevent accidents and injuries.
• Follow all guidelines for the safe operation of forklifts and other warehouse equipment.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED required; equivalent experience may be considered.
• Demonstrated experience with HVAC equipment in a wholesale distribution setting.
• Background in sales, operations, purchasing, or inventory management preferred.
• Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.
• Ability to manage multiple tasks in a dynamic, fast-paced environment; reasonable accommodations will be provided as needed.
• Demonstrated interest in continuous learning, mentoring, and leadership.
• Mechanical or technical experience preferred.
• Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function.
• A valid driver's license is required only if driving is an essential function of the role.

Skills

• Strong interpersonal skills.
• Excellent customer service mindset with the ability to develop long term relationships.
• Excellent written and verbal communication skills.
• Excellent analytical aptitude with a proven ability to analyze/interpret data.
• Strong and creative problem-solving skills.
• Ability to work independently and in a team environment.
• Proactively seeks continuous process and service improvements.
• This role requires the ability to understand and communicate in English to comply with safety standards, training, policies, and procedures. Reasonable accommodations will be provided to support effective communication.

Physical Demands and Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• Required to move parts and equipment weighing up to 50 pounds.
• Required to position self to access equipment by standing, sitting, or walking, climbing, kneeling, crouching, or crawling.
• Operates computer and telephone equipment for extended periods of time.
• Visual acuity is required to perform essential job functions such as reading labels, inspecting equipment, monitoring inventory, and operating machinery. Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.
• Required to operate warehouse equipment such as forklifts and pallet jacks