Finance Ops Support Supervisor

Finance Ops Support Supervisor

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

Department: Finance Operational Support

FTE: 1.00 (80 hours per pay period) Workdays: Monday - Friday Shift(s): Days Location: Hybrid

Purpose of this position: Manages parts or all of some of the following areas. Banking transactions and cash handling procedures with 3-4 direct reports for cash transactions for 70+ locations. Protection, reporting and analysis of all financial banking and in ensuring that cash controls for Accounts Receivable systems and controls for balancing of daily cash are consistently applied. Manages the non-patient Accounts Receivables which has a significant financial impact on HCMC. May lead or assist with system upgrades. Provides oversight of Accounts Payable Processes and procedures to ensure integrity in reporting and analysis of payable transactions. Acts as the lead liaison with ERP and is the PeopleSoft functional expert. Backup for the department manager as needed.

Responsibilities:

• Manages the planning, organizing, and coordinating activities for the secure transport of all cash, checks and documents from the all points of service (POS) sites, post office, bank, POS/cashier office or other locations.
• Resolves all inconsistencies and issues
• Provides direction and support in planning, organizing, analyzing and coordinating the activities of all point of service, lockbox, and ACH cash deposit activity into the PeopleSoft general ledger.
• Ensures appropriate training to resolve on-going issue.
• Performs completeness testing on all cash deposit activity.
• Resolves all unknown and incorrect items.
• Provides appropriate notifications
• Provides direction and support in planning, organizing, and coordinating the activities of billing and collection of all non-patient accounts receivable in Quickbooks, including completing appropriate contracts
• Establishes, maintains and supervises the training, policy enforcement and support of all point of service sites
• Manages left behind Patient Valuables and Escheatment process as required by the State of MN
• Monitors employees and utilizes staff and other resources efficiently and effectively
• Manages continuous quality improvement initiatives and participates in Lean events.
• Defines standards for department performance (customer satisfaction, financial, productivity, etc.) and evaluates business unit/department performance against those standards
• Manages Accounts Payable processing, procedure, and policies
• Provides leadership with ERP functional and technical teams acting as the systems functional expert
• Resolves and processes higher level, confidential, and urgent transactions
• Performs completeness testing on A/P transactions

Qualifications:

Minimum Qualifications: Bachelor's degree in finance/accounting/related area 2 years of proven leadership or supervisory experience 4 years of experience in a high volume Accounts Payable environment 2 years in business contracting 2 years of experience accounting for point-of-service and lockbox cash transactions in a complex accounting environment required;healthcare environment preferred -OR- An approved equivalent combination of education and experience Valid driver's license and reliable transportation

Preferred Qualifications: Previous experience in accounts receivable processing and management Previous experience in customer service experience or similar work experience Previous training experience, including designing training materials Proficient in PeopleSoft or equivalent ERP general ledger system Proficient in EPIC or equivalent healthcare billing system Proficient in Quickbooks Accounts Receivable or equivalent billing system

Knowledge/ Skills/ Abilities: Strong customer service and communication skills; proficient in conversational and written English Excellent organizational skills necessary to handle multiple tasks Demonstrated familiarity with internal control principles and/or Sarbanes- Oxley in a healthcare setting

Primary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status : FTE = 1.00 (80 hours per pay period) Shift Detail : Day

Job Level: Supervisor

Employee Status: Regular Eligible for Benefits : Yes Union/Non Union : Non-Union Min : $42.46 Max : $63.69

Job Posting: Nov-06-2026