Epic Credentialed Trainer (CT)

Job Description

Job Description

Overview

CTG is seeking Epic Credentialed Trainers (CTs) with strong experience in Ambulatory and Behavioral Health workflows to support an Epic implementation. These individuals will play a key role in delivering end-user training, reinforcing adoption, and ensuring staff are prepared for go-live and beyond.

• Deliver Epic training to end users in Ambulatory and Behavioral Health workflows
• Facilitate instructor-led classroom sessions and/or virtual training
• Utilize existing curriculum while tailoring delivery to end-user needs
• Provide hands-on system demonstrations and workflow guidance
• Support training labs, practice environments, and scenario-based exercises
• Assist with training logistics, including session setup and attendance tracking
• Reinforce standard workflows and best practices aligned with system build
• Provide go-live support, including at-the-elbow assistance and command center participation
• Collaborate with Principal Trainers, SMEs, and application teams to escalate issues or clarify workflows
• Gather and provide feedback on training effectiveness and end-user readiness

• Epic Credentialed Trainer (CT) status in Ambulatory, Behavioral Health, or related modules
• Experience delivering Epic training in a healthcare environment
• Strong understanding of:
  • Ambulatory clinic workflows
  • Behavioral Health workflows and documentation practices
• Excellent presentation, communication, and facilitation skills
• Ability to engage diverse audiences, including clinical and operational staff
• Comfortable working in a fast-paced, go-live environment
• Basic proficiency with Microsoft Office and training tool

Travel

• The expected travel is one week out of the monthly to match the enterprise on site travel schedule, except during applicable activities like MST Build, credentialing, on site validation and registration activities. Also, trainers will be on site 50-75% during end user training and go-live.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $45.00 to $50.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.