Investigative Analyst

VIRGINIA DEPARTMENT OF CRIMINAL JUSTICE SERVICES ADVERTISEMENT Role Title: Program Administration Specialist II Working Title: Investigative Analyst Pay Band: 5 Position #: CJS00112 The Department of Criminal Justice Services is seeking a collaborative and innovative team player to serve as a full-time Investigative Analyst in Hanover, Virginia. This position supports the Division of Licensure and Regulatory Services. Public service offers the opportunity to do important rewarding work while maintaining a healthy work-life balance. If you want to be part of an agency that cares about our constituents, rigorously advocates and promotes opportunities for all Virginians, we’d love to have you join us! What you will do: The position will provide a variety of administrative and investigative functions, including providing technical support and administrative assistance through audits, research, and evaluation activities. Investigations are focused on all facets of the regulatory program, to include, but not limited to, compulsory minimum training, course curriculum, administrative requirements, and standards of conduct (Code of Virginia sections 9.1‑138, 9.1‑150.4, 9.1‑185, and 9.1‑186.13). The position may also require providing instruction on courses that are pertinent to the functions of the Division of Licensure and Regulatory Services. Ensure all investigative reports are accurate, concise, thorough, and in accordance with guidelines and procedures. Ensure completed investigations are submitted in accordance with case priority. Implement an investigative plan through an appropriate use of investigative techniques. Address all regulatory and statutory issues accurately apply laws, rules, and regulations to facts obtained in an investigation. Effectively collect all necessary evidence. Locate and interview complainants, respondents, and witnesses. Effectively perform, record, and documentation research. Conduct proactive initiatives to identify unlicensed/unregistered activity. Consult and work with section staff to achieve investigative goals. Effectively work with other sections of the agency and other agencies. Plan and conduct audits and inspections, to include certified session monitoring, of private security services businesses and training schools in accordance with established guidelines. Plan audits and inspection activities weekly and communicate weekly plan to supervisor by posting schedule using calendar. Follow up on audits and school inspections as needed and as assigned. Interpret and respond to constituent requests for service and/or assistance regarding policies, procedures, guidelines, and activities. Provide administrative reports in a timely manner, to include expense voucher submissions, leave reports, mileage reports, etc. Properly service and maintain vehicles in accordance with established maintenance guidelines. Effectively prepare testimony in administrative and criminal proceedings. Present testimony in a clear, concise, and knowledgeable manner. Assist the Office of the Attorney General and Agency prosecution or presentation of cases by obtaining and preparing supporting documentation. Present evidence to the Commonwealth’s Attorney to issue warrants for unlicensed activity. Accurately review and analyze complaints to establish an investigative plan. Review all prior investigations pertaining to the respondent. Self‑generate cases/investigations and conduct investigations through awareness and attention to detail. What the ideal candidate must possess: Knowledge of Microsoft Office Suite to include but not limited to Word, Excel, Outlook, and e‑mail software. Demonstrated experience communicating effectively, both orally and in writing, including in in‑person interviews, telephone conversations, and documents. Documented experience in working both as an active and contributing team member as well as independently. Ability to serve as a conduit for communication between DCJS and constituents and constituent groups. Ability to exercise discretion and maintain confidentiality. Ability to navigate Virginia Code and regulations related to private security services with attention to detail. Experience in investigative techniques, interviewing techniques, research, and data collection techniques. Ability to testify in court and/or administrative proceedings. Ability to deliver presentations to varied groups, provide quality customer service, navigate within a database, and perform data entry. Ability to think strategically and cross culturally while independently implementing new initiatives and projects. Demonstrated ability to meet critical deadlines, handle multiple assignments, adapt to changing priorities, and ensure timeliness and quality of completed assignments. Additional Considerations: Experience working with the Code of Virginia and/or the Virginia Administrative Code as it applies to the regulatory programs managed by the Division of Licensure and Regulatory Services. Experience in program development, planning, and principles of training. Experience in effectively participating in staff discussions, committees, or meetings to present cases, discuss interpretation of regulations and statutes, and complete dispositions. Interview candidates may be required to demonstrate the skills and abilities necessary for satisfactory performance of work. The candidate selected for the position must successfully complete a criminal background investigation and complete and submit Form I‑9 (Employment Eligibility Verification) which will be entered into the Federal E‑Verify system to confirm identity and work authorization. The individual may also be responsible for submitting an annual Statement of Personal Economic Interest. In addition, the selected candidate who begins original employment or re‑employment in this position must serve a 12‑month probationary period effective from the date of employment. The starting salary range is $70,459 to $81,000 plus the State’s benefits package. Applications for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System at All applications should be submitted by 11:55 pm on October 2, 2025. The application and supplemental questions must be completed in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position. Fax, email, or mail applications will not be accepted. Résumés and cover letters may be attached to the online application. The Virginia Department of Criminal Justice Services is an Equal Employment Opportunity employer. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any accommodation in order to participate fully in our recruitment experience. Contact us at View phone number on click.appcast.io to notify us of any need related to completing the job application. AmeriCorps, Peace Corps, and other National Service Alumni are encouraged to apply. The Department also encourages and invites veterans to apply. You will be provided with confirmation of receipt when your application and/or résumé are submitted successfully. Please refer to your account at for the status of your application and this position. #J-18808-Ljbffr