Asst Community Manager - The Briscoe

JOB DESCRIPTION SUMMARY This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community. Responsibilities include accounting, bookkeeping, preparing monthly close‑out and financial reports, processing invoices, collecting rent and other payments, completing bank deposits, dispositions, reconciliation, and utilizing property management software to record and report on all financial activities. JOB DESCRIPTION Complete daily transactions and tasks related to the financial operation of the community, including collecting and posting rent, fees, and other payments, preparing bank deposits and reconciling accounts, preparing financial reports, and processing invoices and payables. Operate the property management software (Yardi/OneSite) and ensure all data entries are accurate, backed‑up, and system integrity is maintained. Review resident files and accounting records for unpaid or late fees; communicate with residents, implement collection procedures, and enforce lease terms to maximize revenue. Review and submit vendor, contractor, and service provider invoices for payment by reconciling work performed or products purchased, obtaining Community Manager approval, coding charges to appropriate Chart of Account codes, and managing communication between vendor/contractor, accounting, and client/owner. Adhere to company eviction procedures, including notice requirements, evicting residents, and representing the community in court hearings and eviction proceedings. Process resident move‑outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees when applicable, and completing disposition in accordance with established procedures and legal requirements. Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve service issues. Act as on‑site supervisor in the absence of the Community Manager by organizing and delegating daily work, coordinating maintenance and make‑ready tasks with the maintenance supervisor, and managing community operations in compliance with company policies. Assist in managing the client/owner relationship by meeting with owners, conducting community tours, providing performance updates, and responding to owner requests as needed. Support leasing and marketing efforts by greeting prospective residents, gathering prospect information via the Guest Card, showing apartments and models, closing leases, and assisting with rental application and credit verification. For California only: Review all completed move‑in files prior to submission to the Community Manager for review and approval. BASIC KNOWLEDGE & QUALIFICATIONS Bachelor’s degree in Business Management, Communications, or a related field from an accredited college or university. 1‑3 years minimum of relevant experience in residence life and/or property management that demonstrates community management, sales, marketing, and customer service abilities. Understanding of lease terms and lease enforcement, including collections. Excellent written and verbal communication skills. Detail‑oriented and self‑motivated, capable of working independently and collaboratively within a team. SPECIALIZED SKILLS All required state and local licenses and certifications. Valid driver’s license to operate a golf cart on property. Proficiency with Internet, word processing, spreadsheet, and database management programs for reports and documents. Strong proficiency in property management software (Yardi, OneSite, Entrata, etc.). TRAVEL / PHYSICAL DEMANDS Work in an office environment with frequent exposure to outdoor elements; must be able to access all exterior and interior parts of the property. Capable of pushing, pulling, lifting, carrying, or maneuvering weights up to 20 pounds independently and 50 pounds with assistance. Routine local travel may be required for bank deposits, training, or other job tasks; rare or occasional travel may be required for meetings or training. COMPENSATION & BENEFITS Base salary plus eligibility for quarterly or annual bonus program (corporate positions) or weekly, monthly, and/or quarterly bonus programs (onsite property positions). Competitive medical, dental, vision, and disability & life insurance benefits, with low or no employee cost for basic coverage after 3 and 5 years of service. Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrued with tenure. Onsite housing discount at Greystar‑managed communities for onsite team members, subject to unit availability. 6‑week paid sabbatical after 10 years of service, with additional periods every 5 years thereafter. 401(k) with company match up to 6% of pay after 6 months of service. Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program; critical illness, accident, hospital indemnity, pet insurance, and legal plans; charitable giving program and benefits. Benefits are for full‑time employees; compensation and benefits may vary for union and prevailing wage roles per local agreements. IMPORTANT NOTICE Greystar will never request banking details or other sensitive personal information during the interview process. All communications will come from official Greystar email addresses ( View email address on click.appcast.io ). If you receive suspicious requests, please report them immediately to View email address on click.appcast.io . Greystar considers applicants with arrest and conviction records for employment. #J-18808-Ljbffr Greystar