Medical Records Clerk

Medical Records ClerkMaintain the flow of charts, faxes, record requests and reports in medical records departmentCore ResponsibilitiesRetrieve and file patient documentation from multiple streams, including hard copies and electronic files.Process electronic faxes and filing in a timely manner, uploading patient documents to chart.Send out faxes as requested by office staff or physicians.Take incoming requests for copies of medical records, billing associated fees, following disclosure policy for releasing medical records.Process hospital documentation post visit, including pathology, consults, and procedure reports.Answer medical records phone calls and resolve caller's inquires.Process medical records requests by patients or other physicians according to policy and HIPAA guidelines.Additional ResponsibilitiesMerge duplicate patient accounts.Maintain pharmacy and provider contact information database.Maintain confidentiality of personal and financial information by utilizing HIPAA's guidelines and regulations.Attend all office meetings or in-services as required.Any other tasks as requested by the physician, practice manager, human resource manager and/or the office supervisorAssist other departments with scanningKnowledge, Skills, and AbilitiesAbility to communicate with diversified levels of patients, staff members, external providers and/or agenciesFluent in EnglishKnowledge of modern office procedures and methods including telephone communications, office systems, and record keepingKnowledge of modern business communication, including style and format of letters, memoranda, minutes, and reportsSkill to use a personal computer and various software packages, including internet.Ability to establish priorities, work independently, and proceed with objectives with little supervisionAbility to handle and resolve problemsAbility to organize work material to ensure accuracy of patient records.Neat appearance and a professional demeanor.Required QualificationsHigh School Diploma or equivalentWillingness to learn new tasks, be cross trained within the office, and be flexible with workload to help office flow, including assisting co-workers.Willingness to work occasional overtime.Preferred QualificationsExperience working in a medical records department, preferably in a medical office settingPhysical RequirementsApplies the principles of body mechanics in lifting or moving boxes or equipment (occasional).Must be able to sit (frequent), stand (frequent), walk (frequent), stoop (frequent), bend over (frequent), and type on keyboard (frequent).Ability to communicate in person and by phone (frequent)Work EnvironmentAbility to communicate in person and by phone (frequent)Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.