Front Desk Administrator

Front Desk Administrator Finger Lakes Dental Care is a fast‑growing dental practice looking for a compassionate, detail‑oriented, and organized individual to join our team as a Front Desk Administrator. You will be one of the first people our patients interact with and play an important role in creating a positive patient experience. Responsibilities: Greeting and checking in patients with a warm, welcoming attitude Answering phones and assisting patients with scheduling appointments Making appointment confirmation and follow‑up calls Maintaining a clean, organized, and well‑stocked reception area Discussing treatment plans and financial options with patients Providing treatment estimates and answering patient questions Collecting patient payments and managing financial arrangements Practicing exceptional customer service and communication skills Working closely with clinical and administrative team members to ensure a smooth and productive day Ideal Candidate We believe in: Giving every patient the highest level of service every day Treating all patients as V.I.P.s Standing behind the services we provide Working collaboratively with the entire team Understanding how patients feel when walking into a dental office and helping them feel comfortable and supported Continuing to learn and grow professionally Taking pride in creating a positive patient experience from the first phone call through treatment completion Schedule Canandaigua: Monday 6:30 a.m. – 2:00 p.m.; Tuesday OFF; Wednesday 6:30 a.m. – 4:00 p.m.; Thursday 6:30 a.m. – 4:00 p.m.; Friday 6:30 a.m. – 2:00 p.m. The expectation is that you will stay until patients have been dismissed, and end‑of‑day responsibilities are completed. Employee Benefits Competitive pay 4 uniform shirts per year Employee Assistance Program Paid Continuing Education Medical and Dental Insurance Paid Time Off Requirements High School Diploma or equivalent Compensation Pay range: $20.00 – $25.00 per hour (dependent on experience) #J-18808-Ljbffr