Patient Access Representative 1, Full Time at University of Miami in Miami, Florida

Patient Access Representative 1 (On-Site)

Location: UHealth Tower

Schedule: Monday through Friday from 8:00 AM-4:30 PM

The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.

Core Job Functions:

• Performs full registration, and ensures that insurance is verified and all patients' information is correct.
• Obtains copies of insurance cards, driver's license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Core Qualifications:

• High school diploma or equivalent
• Minimum 1 year of relevant experience

The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.