Education Certification Officer

Job ID: 36568 • Agency: Department of Education • Location: Pierre, SD • Salary: $28.54/hr • Pay Grade: J • Closing Date: Open Until Filled Job Overview The South Dakota Department of Education seeks a proactive, tech‑savvy Educator Certification Officer to support educator certification programs in a high‑volume, deadline‑driven environment. Responsibilities Review educator certification applications. Accept and analyze university transcripts and documents for compliance with certification requirements. Provide customer service and technical assistance via phone and email to educators, school districts, and university certification officers. Develop guidance to support South Dakota educator certification requirements. Benefits Health, dental, and vision insurance ($0 employee‑only premium option). Employee well‑being and assistance programs. Health Savings Account. Paid family leave (birth or adoption). Paid sick and vacation leave. 11 paid holidays. South Dakota Retirement System membership. Longevity pay. Licenses and Certifications South Dakota educator certification preferred. Ideal Candidate Completed an educator preparation program with experience in a K‑12 school system. Knowledge Of South Dakota K‑12 educator certification statutes, rules, and policies. South Dakota Educator Preparation Programs. Microsoft Office Suite (Word, Excel, OneNote, PowerPoint, Teams, Lists). Skills and Abilities Strong tech savvy skills and quick adaptation to new systems, tools, and digital workflows. Courteous, efficient service and effective response to customer needs in a high‑volume environment. Independent investigation, problem‑solving, and completion of tasks. Clear and professional written and verbal communication with diverse audiences. Effective collaboration with team members to implement policies and support educators. Accurate technical assistance for timely processing of certification applications. Excellent organization, attention to detail, and multitasking. Strict adherence to laws, rules, policies, and confidentiality requirements. Strategic and creative thinking to resolve challenges and improve processes. Positive and professional relationships with internal and external stakeholders. Additional Requirements Attach cover letter and resume. Veterans’ Preference per ARSD 55:10:02:08. An Equal Opportunity Employer. Note: The State of South Dakota does not sponsor work visas. All hires must verify identity and eligibility to work. #J-18808-Ljbffr State of South Dakota