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Operations Analyst II

Business and Financial Operations

Operations Analyst II position in the Florida Department of Revenue's General Tax Administration Program, based in Tallahassee. The incumbent assists taxpayers via telephone and written correspondence regarding departmental billings and delinquencies, examines and updates records, and provides information on filing obligations and departmental policies. This is an internal agency advertisement requiring current employment with the Department of Revenue and one year of experience researching and resolving complex Florida tax account issues. Key qualifications: Currently employed with the Florida Department of Revenue within the General Tax Administration Program One year of experience researching, reviewing, and resolving complex Florida tax account issues utilizing SUNTAX Ability to handle large call volumes up to 7.5 hours per day Bilingual Spanish/English preferred Experience with departmental and taxpayer records management #J-18808-Ljbffr

Vacancy posted 15 hours ago
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