Customer Service Representative

Job Description

Job Description

Are you looking for a rewarding career with a local small business that has nationwide brand recognition? Grow your new career with one of the fastest growing insurance companies in the country! Our office works year round to grow and retain clients who entrust their home, auto and other insurance to us.

If you think this is the right career opportunity for you, feel free to apply and take the first steps to a rewarding career at the Local GEICO Office.

What you would do in this role:

• Learn the basics of insurance and how to sell and service insurance
• Quoting prices and financial options
• Make sales (licensed agents) of auto insurance and other personal lines of insurance products while providing extraordinary customer service
• Educate clients on auto, home and renter's insurance including comparisons
• Service existing accounts and ensure customers make buying decisions armed with the right amount of information
• Identify cross-selling opportunities during retention calls
• Outbound calls to potential clients that have done quotes online

A successful candidate brings:

• Associate's, Bachelors Degree or 2+ years of equivalent work experience
• Competitive spirit and willingness to learn
• Up to 75% of your day may be on the phone, a high-energy personality and a love of working with people is a must
• A knack for remembering data and details
• A talent for dealing with difficult customers
• Strong computer skills to learn and work within multiple quoting systems (must be able to type at least 40 wpm)
• Punctual with the ability to stay and work a quote to its completion
• Lift up to 50lbs for shipments
• Willing to work 40 hours a week
• Comfortable working in a fast paced, multitasking environment

Why You’ll Love Working With Us

• Long-term career growth with a well-established agency

• One-on-one mentorship from an experienced agent invested in your success

• Supportive, professional office environment with a collaborative team

• Flexible schedule with weekends off

• 100% employer-paid health and dental insurance 

• Paid time off and paid holidays

• 401(k) with company match

If you’re ready to build a career where your effort is rewarded and your growth is supported, we encourage you to apply today. We can’t wait to hear from you!

The GEICO Local Office of Albany is a privately owned brokerage selling a wide range of companies under the GEICO umbrella, enjoy working in a small office with the benefits of representing one the largest insurance companies in the country.

Company Description

The GEICO Local Office of Albany is a privately owned brokerage selling a wide range of companies under the GEICO umbrella, enjoy working in a small office with the benefits of representing one the largest insurance companies in the country.