Service Advisor

Service Advisor

Location: Lawrence, KS

Compensation: $60,000-$85,000 annually, transitioning to full commission after a 90-day guaranteed period

Full-Time | Saturday Availability Required

Cable Dahmer Automotive Group is continuing to grow, and we're looking for a motivated, customer-focused Service Advisor to join our team in Lawrence.

This is an exciting opportunity to be part of a dealership entering a new chapter with strong leadership, long-term investment, and a renewed focus on customer experience, employee growth, and service operations.

We're looking for someone who thrives in a fast-paced environment, communicates well with customers, and takes pride in building relationships that create trust and repeat business. If you're looking for a fresh opportunity with a stable, growing dealership group that genuinely invests in its people - this may be the right fit for you.

Why Cable Dahmer?

Cable Dahmer is a locally owned dealership group built on developing people and promoting from within. We continue to grow across the Kansas City market because we invest heavily in our employees, our culture, and the customer experience.

What We Offer

Competitive compensation with uncapped earning potential

Weekly guaranteed pay during onboarding/training period

Medical, dental, and vision insurance for employees and dependents

401(k) with company match

Paid time off

Employee discounts on vehicles, parts, and service

Ongoing training and professional development

Career advancement opportunities within a growing dealer group

Supportive leadership and team-oriented culture

Stable, high-traffic service environment

Responsibilities

Greet customers and provide a professional, consultative service experience

Listen to customer concerns and clearly communicate service recommendations

Create and manage repair orders, estimates, and service timelines

Coordinate with technicians and parts departments to ensure efficient workflow

Keep customers updated throughout the repair process

Build long-term customer relationships and help drive repeat business

Maintain strong CSI/customer satisfaction scores

Qualifications

Previous dealership Service Advisor experience preferred

Strong customer service and communication skills

Ability to multitask and stay organized in a fast-paced environment

Experience with dealership service processes and repair orders preferred

Manufacturer-brand experience is a plus

Self-motivated with a team-first mentality

Valid driver's license required

If you're currently in a dealership environment and looking for better support, stronger leadership, more opportunity, or simply a fresh start, we'd love to have a conversation. All inquiries will remain completely confidential.

EEO, including disability/veterans

Pay Range: $60,000 - $85,000 per year