Online Chat Representative
WLC Management Firm LLC
About WLC Management Law Firm
WLC Management is a client-focused law firm specializing in [insert practice areas]. We leverage technology to make legal help accessible nationwide. Our entire intake team works remotely, and you’ll be part of our distributed team serving clients across multiple states.
Role Overview
As an Online Chat Representative, you’ll be the first point of contact for potential clients reaching out via our website live chat. No commuting, no office — you’ll help people from your home office while we provide all the tools and training.
Key Responsibilities
- Remote live chat support: Respond to inbound website chats from your home within 30 seconds
- Lead qualification: Screen potential clients virtually using our secure chat amp; CRM platform
- Virtual appointment setting: Schedule consultations directly into attorneys’ calendars via cloud tools
- Digital data entry: Log all interactions in our web-based legal CRM
- Remote collaboration: Communicate with attorneys and case managers via Slack/Zoom
- Compliance: Maintain client confidentiality from your secure home workspace per ABA rules
Requirements
- High school diploma or equivalent; college coursework a plus
- 1+ years customer service, sales, or chat support experience
- Typing speed 50+ WPM with 95% accuracy
- Home office setup: Quiet, distraction-free workspace, reliable high-speed internet 25+ Mbps
- Own computer with webcam; company headset + software provided
- Available for remote shifts including evenings/weekends as scheduled
- US-based and authorized to work in the US
Nice to have
- Prior remote work experience
- Bilingual: English/Spanish highly preferred
- Experience with legal software like Clio, MyCase
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Online Chat Representative in Harrisburg, IL vacancy
- Weu2019re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working...SuggestedContract workPart timeLocal area
Dollar Tree
Harrisburg, IL1 day ago - A leading pizza delivery service in Harrisburg, Illinois is looking for team members to operate equipment, prepare products, and process customer orders. Responsibilities include taking inventory, delivering products, and ensuring cleanliness of the facility. Candidates...Suggested
- CVS Health is seeking a Case Management Coordinator to elevate patient care for dual eligible populations. This remote-hybrid position requires at least 2 years of experience in behavioral health or social services. The role entails evaluating the needs of members, coordinating...SuggestedRemote job
- ...accurately, ensuring customers receive clear and correct guidance. You communicate thoughtfully and clearly, adapting your approach across chat, email, and phone. You take ownership of your work and can be relied on to follow through on tasks and customer issues end-to-end...SuggestedTemporary workRemote work
$14.5 per hour
Community Aid Inc, located in Harrisburg, Illinois, is seeking a Production Associate to process incoming donations for retail sale. This role involves sorting and organizing donations while ensuring a clean workspace. Ideal candidates will have a high school diploma, strong...SuggestedAfternoon shift$23.47 - $38.62 per hour
...A job finder tool to locate USPS roles within IL or within a 25-mile radius of your location Personalized support via email and chat Apply for USPS Jobs in IL with Confidence Do not wait to begin your USPS career as a Mail Handler Assistant. Our program helps you...Hourly payFlexible hoursPostal Jobs Resource
Raleigh, ILmore than 2 months ago- ...Summary We are seeking an ambitious Sales Representative responsible for securing an assigned amount of profitable business for the Company through proper planning, adequate territorial coverage, effective sales presentations, and through administration and other...Full timeContract workMonday to FridayFlexible hours
Rudd Equipment
Stonefort, IL4 days ago - Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our...Work experience placementSeasonal work2 days per week
Dollar General
Harrisburg, IL4 days ago $26.75 per hour
...Delivery Representative Location: Harrisburg, IL, US, 62946 Workplace Environment: Onsite Company: AmeriGas Propane, Inc. Requisition Number: 29646 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane...For contractorsLocal areaImmediate startRelocation packageFlexible hoursShift work- ...healthcare teams. Key Responsibilities: Serve as the first line of communication for patient inquiries via phone, email, and online platforms Assist patients with appointment scheduling, referrals, and care coordination across departments Provide clear, accurate...Full time
- Job Description Job Description Job Description Job Duties · Operate all equipment · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product · Receive and process telephone orders · Take inventory and complete associated...
$23.47 - $38.62 per hour
...help you succeed A job finder tool to locate USPS roles within IL or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in IL with Confidence Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program...Hourly payPostal Jobs Resource
Muddy, ILmore than 2 months ago- ...mandatory, it is highly recommended because it provides a great knowledge base for the products and services we offer. DFC representatives own the sales in their territory. This is a unique concept in the Fire and EMT industry. By owning your territory, the value of...Full timePart timeFor contractors
$15 - $20 per hour
...Job Description Job Description Employment Position – Inside Sales Representative R.P. Lumber Location: Harrisburg, IL Summary of Position An Inside Sales Representative is responsible for assisting customers and contractors, by providing quotes and product...Hourly payFull timeTemporary workPart timeFor contractorsWork experience placementWork at officeLocal areaFlexible hours- Replacement Parts Inc. busca un Vendedor de Repuestos en Harrisburg, Illinois. El candidato ideal atenderá a los clientes y tomará pedidos en persona y por teléfono. Se requiere un diploma de secundaria y experiencia en el manejo de piezas de automóviles. Ofrecemos una ...
$15 per hour
Job Description Job Description GET PAID EVERY WEEK! 25 CENT PAY INCREASE EVERY 3 months for the first year!! Mach 1 Stores of Harrisburg, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store...Hourly payPart timeFlexible hoursShift workNight shiftWeekend work- Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private...Work experience placementSeasonal workRelocation package
Dollar General
Harrisburg, IL3 days ago - This is so much more than just a job! Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck's. Our standards for customer service and store cleanliness are extremely...Work at officeLocal areaImmediate startRelocationAll shiftsShift workAfternoon shift
Huck's Market
Harrisburg, IL1 day ago - Peoples National Bank is seeking a highly motivated, customer service oriented individual to fill the Head Teller position at our McLeansboro, IL branches. Applicants should have teller and operations experience, supervisory experience, effective customer service ...Hourly payBank staff
Peoples National Bank
Muddy, IL4 days ago - ...reimbursement, fitness benefit, and a 401(k) (with company match). We'll also shower you with perks, including: Attire: Our online store has lots of affordable Rent One Gear to keep you in style and professional without breaking the bank. Employee Purchase Program...Traineeship
RENT ONE
Harrisburg, IL23 days ago $23.47 - $38.62 per hour
...help you succeed A job finder tool to locate USPS roles within IL or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in IL with Confidence Do not wait to begin your USPS career as an Assistant Rural Carrier. Our program...Hourly payWeekend workPostal Jobs Resource
Raleigh, ILmore than 2 months ago- Martin & Bayley, Inc., DBA Huck's Market in Harrisburg, IL, is hiring for the Assistant Manager position. The role involves ensuring efficient store operations, maintaining cleanliness, and providing excellent customer service. Successful candidates will demonstrate strong...
- Huck's Market, located in Harrisburg, Illinois, is looking for a Sales Associate to help operate and manage store shifts efficiently. Responsibilities include greeting customers, ensuring customer satisfaction, handling cash transactions, and maintaining store cleanliness...Shift work
- ...have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy...Full time
$17 - $18.5 per hour
Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU. PERKS & BENEFITS: * Competitive pay from $17.00-$18.50 / hour plus cash incentives * Free meals * Paid sick leave and/or paid time off * Tuition reimbursement...Full timeFlexible hoursShift workMcDonald's
Harrisburg, IL3 days ago- What you'll do Restaurant Managers are an integral part of the restaurant leadership and management team. Restaurant Managers provide the direction, training and expertise required to ensure that the customer's expectations are exceeded and that each shift that they oversee...Daily paidImmediate startFlexible hoursShift work
$15.92 - $23.88 per hour
Receptionist Location: Harrisburg, IL Shift: Days Time Type: Part Time Facility/Clinic Name: Primary Care Harrisburg Position Summary: Responsible for performing receptionist duties. Education: High School diploma or equivalent Licenses and Certification: N...Part timeWork at officeShift work- 1. Minimum of three years of sales administrative assistant experience. 2. Outgoing, energetic, friendly personality with excellent communication skills. 3. Must be able to build rapport and maintain relationships with internal and external customers.4. Knowledge of fire...
- A leading convenience store chain is seeking an Assistant Manager to oversee store operations in Harrisburg, Illinois. The ideal candidate will excel in customer service and possess leadership skills, helping ensure a positive shopping environment while maintaining high...
- NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, ...
US Postal Service
Eldorado, IL22 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Online Chat Representative. Be the first to apply!
