URBN Facilities Manager

Facilities And Maintenance Manager

The Facilities and Maintenance Manager will lead teams in up to 4 FCs and DCs within the URBN Logistics Network. A background in Leadership with automated manufacturing, distribution, Sortation, ASRS, and conveyance is required. They will ensure all Maintenance Management programs and standards are sustained for all assigned sites by ensuring contractual obligations are completed to the statement of work, the MHE system availability, MEP improvements, and researching root causes analysis for all downtime.

Additionally, they may also lead Supervisors of other sites who are responsible for the installation, repair, and upkeep of the facilities including Building Automation Systems, HVAC, building lighting, grounds keeping, safety enhancements, facility appearance, and MHE and MEP utilizing URBN's Computerized Maintenance Management Software.

Role Responsibilities

• Third Party adherence to the Long-Term Service Agreement, by ensuring daily/weekly/monthly preventive maintenance is tracked, completed, and up to standard.
• Manage peak planning and execution for the site to include automation plans by the third-party provider, site readiness for building infrastructure, contracted support services, and facility department staffing.
• Track, audit, and report performance of the Material Handling Equipment including system uptime, rates of production by process path, and expenses.
• Collaborate with URBN Safety and Operations to ensure a compliant and safe Power Industrial Truck training program.
• Participate and partner with Ops, IE, and 3rd party vendors regarding Risk Engineering Improvements.
• Engage with NA Ops Supervisors for North American FC- Alignment.
• Inventory and validate spare part availability.
• Program Administer CDL Driver Program.
• Track and manage site maintenance expenses to budget. Capital Expense and Operational Expense
• Develop training and development plans for maintenance and facilities supervisors.
• Plan, prioritize, assign, supervise, and review work for facility maintenance and System Automation utilizing UO- CMMs.
• Establish schedules and methods for providing facility maintenance services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
• Participate in the development of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards, policies, and procedures; participate in the implementation of approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures.
• Participate in the preparation and administration of the facility maintenance budget; submit budget recommendations; monitor expenditures; prepare cost estimates; submit justifications for equipment; monitor budget expenditures.
• Monitor and control supplies and equipment; order supplies and tools as necessary; prepare documents for equipment procurement; prepare specifications and contracts for contract services.
• Train or coordinate training in facility maintenance and safety methods, procedures, and techniques.
• Develop and organize preventative maintenance and safety inspection programs for all facilities and equipment.
• Coordinate construction projects, remodels, and other special projects.
• Assist in the preparation of various contracts, requests for proposals, and reports.
• Coordinate with contractors in providing contract services.
• Enforces sound safety and housekeeping practices.
• Be available for emergency callbacks and flexible toward the daily start schedule and overtime requirements, including holidays and facility shutdowns.

Role Qualifications

• Minimum H.S. diploma or equivalent; relevant college or secondary training a plus.
• Trade skills in 3 or more of the following: electrical, mechanical, HVAC, instrumentation, building construction, conveyor, controls, automation, ASRS, and sortation systems.
• 3+ years of contract administration; managing and negotiating
• 5+ of management experience with a proven record of success leading, staffing, and building a team of multi-skilled leaders.
• Proven track record managing a third-party/contracted services.
• Ability to interpret and understand maintenance manuals and electrical equipment schematics.
• Comprehend and follow work instructions to meet productivity and quality standards.

Physical Requirements:

• Stand and walk throughout a shift
• Climb, balance, kneel, crouch, or crawl for extended periods
• Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds
• Operate warehouse equipment safely as required for the position (i.e. pallet jack, box cutter, carts, motorized heavy equipment ) which requires coordinated movements

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.