Quality Manager

WHY DO WE NEED YOU? Ready to lead the future of building materials? Our Hagerstown CertainTeed Siding plant is looking for a data-driven Quality Manager to transform quality into our ultimate competitive advantage. In this high-impact role, you will own the plant’s Quality Management System (QMS), champion statistical process control (SPC), and develop a high-performing, multi-shift team. If you are a strategic problem-solver with a track record in quality management. What's the job? The Quality Manager leads the plant's Quality Control and Quality Assurance programs, executing robust quality systems, data driven process controls, and continuous improvement practices to ensure defect reduction, process stability, customer satisfaction, and sustained operational performance. The Quality Manager is accountable for the effectiveness of the Hagerstown plant Quality Management System (QMS), including audits (internal and external), inspections, customer claims, Cost of Poor Quality (COPQ), root cause analysis, and corrective and preventive action (CAPA). Through strategic and tactical leadership, this role drives the use of data analysis, statistical process control (SPC), preventive controls, and process capability improvement to reduce variation, validate processes, and ensure compliance with corporate and Saint-Gobain standards while supporting manufacturing operations and product performance. Lead and develop a multi-shift Quality Control team; set expectations, standard work, training, and accountability. Own and continuously improve the plant QMS, ensuring alignment with corporate direction and escalation of systemic risks. Partner with production to ensure quality product and reducing customer risk. Manage all audits (internal, customer, supplier, regulatory, ISO/VSI/PEPA), including preparation, execution, and corrective actions. Drive data-based decision making to reduce variation, improve capability, and prevent defects. Establish and sustain preventive controls (control plans, inspections, process monitoring). Implement and maintain SPC systems, including capability analysis, reaction plans, and operator training. Lead process validation, capability improvement, and CTQ performance verification. Maintain and improve FMEAs, control plans, and MSA to ensure process and measurement reliability. Oversee inspection and testing of incoming, in-process, and finished goods to ensure compliance with specs and standards. Manage supplier quality, including performance, audits, and corrective actions. Lead customer complaint resolution and COPQ reduction initiatives. Drive effective root cause analysis and CAPA implementation. Partner cross-functionally on KPIs, troubleshooting, trials, and continuous improvement initiatives. IS THIS JOB FOR YOU? Qualifications Bachelor's Degree in Engineering, Operations or equivalent discipline is required Minimum of 5 years' experience as a part of a quality manufacturing organization Minimum of 5 years' experience utilizing SPC data sets to create control charts, CPK adjustments, and improvement projects within manufacturing environment Minimum of 2 years' experience managing, growing and developing direct reports Strong project management skills TO MAKE SURE NOTHING IS FORGOTTEN Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees' wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $102,000 to $158,000 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 13% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $115,226 to $178,540. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee. a Little More About Us Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings. A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. LEGAL STATEMENT Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans. Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at View email address on click.appcast.io. Benefits In Joining Us Employees have the flexibility to choose the benefits that best fit their individual needs: Health and Wellbeing – Supporting your wellbeing, to thrive in life and work Medical, Prescription Drug, Vision, and Dental Insurance Healthcare Savings Account and Flexible Spending Account options LiveWell Wellness Program Employee Assistance Program (EAP) Paid Time Off and Paid Parental Leave Retirement and Protection – Helping to make the future life you want a reality 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan Company-provided Life Insurance, AD&D, Short-Term Disability Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance Additional Benefits – Helping shape the experience and impact you want Group Legal Identity Theft Protection Auto and Home Insurance Pet Insurance and Discounts Back-up Child & Elder Care PerkSpot Employee Discount Program #J-18808-Ljbffr