Medical Delivery Technician

Job Description

Job Description

Medical Delivery Technician | Home Care Hero — Care Delivered Where It Matters Most

Do you display E mpathy, P assion, I ntegrity, and C ommitment? If YES, join us at HSS where we are passionate about healthcare and provide seamless services to our clients and colleagues.

This is more than just a job. It’s a chance to become a Home Care Hero — delivering care where it matters most by helping patients receive the equipment they need to safely recover and remain at home.

About the Position

As a Medical Delivery Technician, you are the face of HSS in the field. You’re responsible for delivering, setting up, picking up, and troubleshooting Durable Medical Equipment (DME) — and making sure every patient interaction feels safe, smooth, and supported.

You’ll provide hands-on service while living our core values: Empathy, Passion, Integrity, and Commitment in everything you do.

In this role, you will:

• Deliver and install Durable Medical Equipment (DME) safely and on time

• Pick up equipment and return it for cleaning, maintenance, and redistribution

• Provide delivery, pickup, and basic maintenance of home medical equipment and supplies

• Safely operate and care for a company vehicle as part of your daily route

• Educate patients, families, and caregivers on proper and safe equipment use

• Troubleshoot minor equipment issues in the field when needed

• Complete paperwork, trip logs, and inventory checklists accurately and on time

• Keep equipment organized and maintained according to company standards

• Lift, carry, push, and move equipment of varying sizes and weights throughout the day

• Navigate homes, hospitals, and care facilities to complete deliveries and setups

What We’re Looking For

• Valid state-issued driver’s license in the state where the employee works, required.
• Ability to cover one week of on-call requirements per month.
• High school diploma required.
• 1 year of delivery and/or customer service, strongly preferred.
• Candidates should possess a safe driving history and will be required to complete a background screening as part of the hiring process.
• Must be 21 years of age to meet the coverage requirements of the company’s auto insurance.
• Ability to lift, push, pull, and carry equipment of varying weights.

Qualifications for Success

• Kind and friendly attitude.
• Excellent verbal and written communication skills.
• Organized with high attention to detail.
• Professional and courteous demeanor.
• Good mechanical skills.

What You Get - Benefits That Go Beyond the Basics

• Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well
• Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked
• Time to Recharge - Generous PTO, Vacation, and 9 Paid Holidays
• Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program
• Be Part of Something Bigger - Join an organization that values giving back through community programs

Compensation

• $20.00 - $22.00 per hour

Shift

• Monday - Friday, 9:30am to 6:00pm
• On-call required with a rotational shift

Location

• Albany, NY