Technology Business Systems Consultant

Technology Business Systems Consultant 2 - Amaldass

Senior Technology Business Systems Consultant

Location: Charlotte, NC or Des Moines, IA (Hybrid)

About the Role

We are seeking a Senior Technology Business Systems Consultant to support a large enterprise technology organization focused on Home Lending Technology. This role is ideal for professionals who excel at bridging the gap between business and technology, driving strategic initiatives, improving operational processes, and leading cross-functional collaboration in a fast-paced enterprise environment.

Key Responsibilities

• Lead enterprise-wide technology initiatives and deliver scalable business solutions.
• Partner with business and technology teams to analyze complex requirements and define functional solutions.
• Translate business needs into detailed functional and technical requirements.
• Evaluate business challenges and recommend strategic technology improvements.
• Lead project documentation, schedules, milestones, and deliverables.
• Coordinate communication between business stakeholders and technical teams.
• Support enterprise operational processes, incident management, and technology governance.
• Drive root cause analysis and ensure corrective and preventive actions are implemented.
• Prepare executive-level communications and business reporting.
• Utilize AI tools (such as Microsoft Copilot) to improve operational efficiency while maintaining data accuracy and governance.

Required Skills

• 3+ years of Business Execution, Business Systems Analysis, Strategic Planning, or Technology Implementation experience.
• Hands-on experience with enterprise operational and monitoring tools including:
• ServiceNow
• Splunk
• Grafana
• Dynatrace
• AppDynamics
• Jira
• Everbridge
• Power BI or Tableau
• Experience using AI tools such as Microsoft Copilot (or similar) to summarize information, generate business communications, and improve operational efficiency.
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience within Banking, Financial Services, or other highly regulated industries.
• Experience supporting Major Incident Management or Technology Command Center operations.
• Knowledge of enterprise incident communication frameworks and governance.
• Experience leading high-priority incident bridges involving multiple teams.
• Ability to communicate technical issues to executive leadership.
• Experience with root cause analysis (RCA) and corrective action planning.
• Experience supporting IT controls, compliance, and information security initiatives.
• Ability to collaborate effectively with global teams across multiple time zones.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Specialization: Software Engineering