Quality Investigator

Job Description

Job Description

Quality Investigator (Contract)

Location: Raleigh, NC
Pay: $40–$50/hour
Employment Type: Contract (Open-ended with potential to convert to a full-time position)

We are seeking a Quality Investigator to join a growing Quality Assurance team supporting a regulated manufacturing environment. This individual contributor role partners cross-functionally with Manufacturing, Quality, Engineering, and Supply Chain to investigate quality events, drive compliance initiatives, and support continuous improvement efforts.

Key Responsibilities

• Conduct investigations for quality events, deviations, and exceptions, including root cause analysis and CAPA recommendations.
• Perform Phase II Out-of-Specification (OOS) investigations.
• Support internal and external regulatory audits by preparing documentation and assisting audit activities.
• Analyze quality metrics and trends, including KPI reporting and data analysis.
• Assist with Annual Product Reviews (APRs) and quality management reporting.
• Revise and maintain SOPs and quality documentation as needed.
• Participate in continuous improvement initiatives, Kaizen events, and GEMBA walks.
• Track investigation progress and communicate status updates to leadership.
• Ensure compliance with GMPs, SOPs, and applicable regulatory requirements.
• Utilize SAP and other quality systems to support documentation and reporting.

Qualifications

• Bachelor's degree in Chemistry, Biology, Microbiology, Engineering, or another scientific discipline preferred (relevant experience may be considered in lieu of a degree).
• 3–5 years of experience in a pharmaceutical, biologics, medical device, or other FDA-regulated manufacturing environment.
• Experience conducting investigations, root cause analysis, CAPA development, and quality documentation.
• Knowledge of GMP regulations and quality systems.
• Proficiency with Microsoft Office; SAP experience is a plus.
• Strong written and verbal communication skills with excellent attention to detail and organizational skills.

Work Environment

• Monday–Friday, onsite in Raleigh, NC.
• Office-based with regular interaction in manufacturing, laboratory, warehouse, and cleanroom environments.
• Must be able to wear required PPE and occasionally lift up to 40 lbs.
• Occasional weekend work may be required based on business needs.

This is an excellent opportunity for a quality professional looking to gain experience with a leading regulated manufacturer. While this is a contract position , there is no defined end date , and the role offers the potential to convert to a full-time opportunity based on business needs and performance.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals-it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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