Dispatcher - Pink Hill, NC

Job Description

Job Description

Dispatcher, at Pink Hill, NC
Elite Hood Service LLC

Starting Pay: $17 per hour, with pay increases at 3, 6, and 12 months.

Elite Hood Service is hiring a dependable, organized Dispatcher for our Pink Hill office. We provide commercial kitchen hood cleaning and fire protection services. We’re looking for someone who communicates clearly, keeps schedules organized, and helps our customers and technicians stay informed.

What You’ll Do:

• Schedule service appointments and coordinate technician routes.
• Confirm appointments and communicate scheduling changes with customers.
• Answer calls, respond to messages, and follow up on customer requests.
• Keep customer information, job details, and service records updated.
• Monitor job progress and help resolve scheduling issues.
• Assist with quotes, invoices, and daily office tasks.

What We’re Looking For:

• Strong communication and customer service skills.
• Good organization, attention to detail, and follow-through.
• Ability to manage multiple priorities and stay calm when schedules change.
• Comfortable using computers, email, and scheduling software.
• Reliable attendance and a willingness to learn.
• Dispatch, scheduling, or office experience preferred.
• Ability to speak and write in Spanish and English preferred, but not required.

Pay and Location:

• Starting pay of $17 per hour .
• Pay increases at 3, 6, and 12 months .
• In-person position at our Pink Hill, NC office .

How to Apply?

Send your résumé or a brief summary of your work experience, along with your name, phone number, email address, and availability .

Candidates selected to move forward will receive an email with instructions for the next step in the interview process. Please provide a valid email address and check your inbox and spam folder after applying.