UX and Product Leaders: Customer Research Workflows
$43.68kTemporary
Terac
What We're Researching
We're running a paid study on how customer research is conducted at smaller organizations. Understanding your tool usage, switching triggers, and spending habits helps shape future product roadmaps and go-to-market strategies. We want to know what drives your team to adopt new platforms or stick with existing solutions.
How It Works
During a remote video interview, you will walk us through a recent customer research project from start to finish. We will ask you to detail the tools you used, how you managed the budget, and what influenced your purchasing decisions. You will also review a few hypothetical messaging concepts and share your candid feedback. The conversation flows as a standard user interview with occasional screen sharing to demonstrate your workflow.
Who This Is For
This study targets professionals who actively run or commission user research within their organizations. We welcome product managers, UX researchers, marketing leaders, and consumer insights specialists. Ideal candidates wear multiple hats and have direct involvement in their team's software budget or purchasing decisions.
What You'll Do
Walk us through your end-to-end process for running customer research
Discuss the software tools you currently use and why you selected them
Explain your budget allocation and purchasing triggers for new research platforms
React to potential product messaging and go-to-market concepts
Who Should Apply
Currently working in product, UX, marketing, or insights at a small organization
Hands-on experience running or commissioning customer research projects
Involvement in tool selection or budget decisions for your team
Comfortable joining a remote video call to discuss your workflows
Compensation
$21 one-time
Ready to participate?
Start your paid interview now
About Terac
Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.
Learn more at terac.com or on YouTube at @jointerac.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the UX and Product Leaders: Customer Research Workflows in Remote vacancy
$177k - $260k
...private content includes equity research, company filings, event... ...expansion, with complementary product and content capabilities that... ...trusted by over 6,000 enterprise customers, including a majority of the... ...to solve complex data and workflow problems. You understand the...CustomerUxFull timeLocal areaShift work$130k - $180k
...insurance industry, automating workflows and enabling scalable... ...hiring a curious and ambitious Product Manager who can earn a customer's trust, translate what... ...into clean, scalable UX that cuts down manual effort... ...reach for AI to accelerate research, writing, and synthesis, and...CustomerUxRemote workPhizenix
San Francisco, CAa month ago- ...Lead Product Designer The Lead Product Designer... ...responsible for designing customer-facing digital... ...and ideation through UX/UI design, prototyping... ...teams. Work with user researchers to conduct usability testing... ...the product design workflow, including ideation, AI...CustomerUxRemote work
Rocket
United States1 day ago $150k - $190k
...streamlining critical workflows, the integrated... ...experiences for customers and improves their... ...customer-focused Group Product Manager to lead... ...customers. The leader will own and partner... ...capabilities. Use customer research, product analytics... ...AI Platform, and UX teams. Strong...CustomerUxFull timeWork at officeRemote workVisa sponsorshipWork visaCDK Global
Austin, TX2 days ago$172.5k - $225k
...Lead Product Designer Circle is one of the world's... ...to shape high-quality customer experiences across our... ...Management, Engineering, Research, and other cross-functional... ...needs, behaviors, and workflows across payments,... ...experience in product, UX, or interaction design,...CustomerUxRemote workFlexible hoursCircle
San Francisco, CA1 day ago- ...Summary: The Group Product Manager (GPM) is a first... ...Product Management (or other leader) and the execution... ...engineering leads, UX designers, and agile delivery... ...teams, and customer success to validate product... ...backlog management and team workflows Strong organizational...CustomerUxWork at officeLocal areaRemote work
Neumo Holdings LLC
Carrollton, TXa month ago - ...Description As our first Lead Product Designer, you will be... ...our platform helps customers drastically improve the... ...- Creating delightful UX for data engineers,... ...for projects, including research, prototyping, design, iteration... ...business collaboration workflows - Sense of urgency,...CustomerUxRemote work
Hired Recruiters
Austin, TX22 days ago $111.5k - $185.9k
...- USAJob Family GroupEngineering / Product DevelopmentJob ProfileLead UX ArchitectManagement LevelManager -... ...tie that direction to product and customer value.Set the quality bar for design... ...work with AI tooling and agent-based workflows, and you have a point of view on...CustomerUxFull timeWork at officeRemote workFlexible hoursCox Enterprises
Atlanta, GA3 days ago$190k - $210k
...Lead Product Designer Portland, OR | Bozeman, MT |... ...intelligence database, built from research interviews, and every... ...grew 10x in 2025. Our customers include Docusign, Intel... ...Shape our approach to UX and UI Help lay the... ...complex software, workflows, or systems—not just isolated...CustomerUxLive inWork at officeRemote workGetwhys
Boise, ID19 hours ago- ...Role Vogo is seeking a Group Product Manager (GPM) to lead our... ...driving conversion, engagement, customer retention, and long-term traveler... ...through experimentation and UX improvements Promotions,... ...operational efficiency across support workflows Customer Support & Trust...CustomerUxFull timeRemote workWorldwide
Vogo
Dallas, TXa month ago $168.72k - $253.08k
...Spotfire is looking for a Product Manager to lead our... ...roadmap for the tools and workflows that serve oil & gas and energy customers across the value chain.... ...technical implementation or UX design.... ...Conduct thorough customer research across the oil & gas value...CustomerUxLocal areaSpotfire
Remotea month ago- ...You’ll Do As the Group Product Manager for OptiMantra,... ...you will be the product leader for an entire platform—... ..., sales, support, and customers with clarity and consistency... ...and shipping. Set the UX bar—hold the standard... ...is live; intelligent workflows, clinical decision...CustomerUxTemporary workRemote work
$184k - $253k
...help them discover the best products from around the world to... ...with team members across research, engineering, product, and customer service. You'll embed in... ...and high quality visual, UX, systems design, and... ...experimenting with new tools and workflows for rapid prototyping and...CustomerUxWork experience placementWork at officeLocal areaRemote workMonday to FridayFlexible hours3 days per weekFaire Inc
New York, NY19 hours ago$165k - $195k
...BrightPlan is looking for a Lead Product Designer to help shape the... ...translating product strategy, customer needs, and engagement goals into... ...scalable, AI-enabled design workflows while bringing the judgment and... ...implementation and to minimize UX drift, unnecessary custom...CustomerUxRemote workShift workBrightPlan
Florida, NY2 days ago- ...Lead Product ManagerAt Finastra, we're a global leader in financial services software... ...supporting over 7,000 customers, including 80% of... ....Conduct market research and competitive analysis... ..., and operational workflows.Lead product... ...Engineering, Architecture, UX, QA, and...CustomerUxLocal areaImmediate startWorldwide
Finastra (Misys International Banking Systems Limited)
Atlanta, GA3 days ago - ...Full-Stack IC Lead Product Designer Collective is on a mission... ...team to turn messy financial workflows into experiences that feel clear... ...Deeply understand our customers' needs, business objectives,... ...Consumer Tech. ~ Outstanding UX capabilities and strong visual...CustomerUxSelf employmentWork at officeRemote workFlexible hours
Collective
San Francisco, CA2 days ago $166k - $175k
...Senior Innovation Product Manager | $166,000... ...who can move from customer discovery and product... ...opportunities. Research market trends,... ...partnering directly with UX/UI Design and... ...experimentation, workflows, or product development... ...founding Product leader, you'll help...CustomerUxRemote workThe Reserves Network Inc
Carrollton, TX16 days ago$137.45k - $231k
...shaping an exciting array of product solutions, including... ..., Apps and Driver Workflows, and Equipment Monitoring... ...experiences that impact our customers and support key... ...design experience designing UX/UI for web & mobile... ...effectively with customers for research and strategy. ~...CustomerUxFull timeRemote workFlexible hoursSamsara
Remotea month ago$144.2k - $288.4k
Lead Director- Digital Product – Admission Prevention###... ...business operational leaders to shape end-to-end technology... ...scientists, and UI/UX designers to translate... ...) and internal Epic workflows to provide clinicians with... ...Our teams reflect the customers, patients, members and...CustomerUxHourly payFull timeTemporary workLocal areaRemote workWork from homeCVS Health Corporation
Kentucky1 day ago- ...the global e-commerce leader for cultural experiences... ...through innovative product design and industry-leading... ...–connects millions of customers with the best in live... ...— bringing systematic UX thinking, a refined... ...fluently across your workflow (research, ideation, prototyping...CustomerUxFull timeWork at officeFlexible hoursShift work2 days per week
TodayTix Group
New York, NYa month ago - ...financial services leader - we’re a global... ..., and helping our customers succeed. We believe... ...is seeking a Lead Product Manager - AI Strategy... ...AI, automation, workflow modernization, and... ....Conduct market research, industry analysis... ...business architecture, UX strategy, service...CustomerUxFull timeWork experience placementWork at officeRemote workRelocation
Wells Fargo
New River, AZ3 days ago $158.5k - $208k
...A groundbreaking leader in consumer privacy... ...building a connected customer view with... ...Collaborate closely with product managers,... ...product metrics, and research into actionable recommendations... ...modern AI-native workflows to bring ideas to... ...in product or UX design within a...CustomerUxFull timeWork from homeWorldwideFlexible hoursNight shiftLiveRamp
New York, NY3 days ago$85k - $140k
...Product Owner, Quotes & Research (QNR) - Assistant Vice President Wealth Management... .... As a market leader, the talent and passion... ...Platforms, Automation & Workflow, Generative AI, UX Design & Research, Strategy... ..., detail-oriented, and customer-focused with strong...CustomerUxTemporary workWork at officeWorldwideMorgan Stanley
Harrison, NYmore than 2 months ago$184k - $253k
...help them discover the best products from around the world to... ...with team members across research, engineering, product, and customer service. You'll embed in... ...and high quality visual, UX, systems design, and... ...experimenting with new tools and workflows for rapid prototyping and...CustomerUxWork experience placementWork at officeLocal areaRemote workMonday to FridayFlexible hours3 days per week$165k - $185k
...forward-thinking design leader to profoundly... ...the future of product design, leveraging... ...products, partner workflows, lead quality, conversion... ..., Engineering, Research, Marketing,... ...significantly enhance customer outcomes and business... ..., accessibility, UX writing, and craft...CustomerUxPermanent employment$160k
Lead Product Designer - Remote Intertek, a leading... ...highly creative, custom-branded, asset... ...to the Senior UX Designer through an... ...partnering with UX and research colleagues for... ...understand customer workflows and test important... ...is a world leader in the Quality Assurance...CustomerUxFor contractorsRemote workWorldwideMonday to FridayShift work- ...As a Big Data Innovation Product Manager, you will lead one of our... ...opportunities, deeply understand customer problems, validate business... ...), user interviews and market research to validate customer needs and... ...with Data Science, Engineering, UX, Analytics and Business teams...CustomerUx
Kyivstar
Remote7 days ago - ...We are looking for an experienced UX Research Lead to join our team at Coforge and play a key... ...research strategies that uncover customer needs, behaviours and pain points, and translate these insights into meaningful product and experience improvements. You'll...CustomerUx
Infinity Quest UK
Remote2 days ago $240k - $333k
...experience. 10 years of experience in product management or related... ...business or development workflows. Preferred qualifications Master... ...functionally with engineering, UX/UI, sales finance, and other... ...developers build more sustainably. Customers in more than 200 countries...CustomerUxTemporary work- ...Lead Product ManagerThe Lead Product Manager will be passionate about the Planet Fitness... ...Manager partners closely with Engineering, UX Design, Analytics, Marketing, Operations,... ...is highly execution-oriented, balancing customer needs, business priorities, and technical...CustomerUxWork at officeRemote workWork from home
Planet Fitness
Boston, MA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to UX and Product Leaders: Customer Research Workflows. Be the first to apply!
