Optician/ Inventory Specialist

This job assists patients in selecting, fitting, measuring, adjusting, and repairing eyewear. Demonstrates proper techniques to insert, remove, and care for contact lenses to patients. Provides patient education to ensure patients have complete information and are aware of all options available. Education Required – High school diploma or equivalent. Work Experience Required – 1 year related optical experience. Knowledge, Skills, and Abilities Proficiency in using computers, software, and web-based applications and ability to operate a computer and/or mainframe terminal and multi-line telephone. Effective verbal and written communication skills and ability to present information clearly and professionally. Excellent interpersonal and customer service skills. Strong decision-making and delegation skills with the ability to maintain strict confidentiality. Ability to prioritize, organize, and coordinate multiple work assignments in a fast-paced environment under minimal supervision. Ability to perform advanced-level optician duties. Knowledge of filing vision materials claims for eyeglasses and contact lenses electronically through web portal (i.e., EyeMed, Spectera, Davis Vision). Ability to work a flexible schedule and travel to other satellite locations when necessary depending on staffing needs. Job Duties Assists customers with eyeglass and contact lens orders. Makes repairs, adjustments, and other basic maintenance to eye wear. Documents patient and order information. Provides excellent customer service. Reviews prescriptions to ensure accurate measurements. Places contact lens Rx orders and orders office supplies as needed. Adapts behavior to the specific patient population, including respect for privacy and appropriate communication style. Online insurance filing. Contact lens fitting, insertion, and removal. Performs other related duties as required. Physical and Environmental Demands Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Requires walking or standing to a significant degree. No exposure to blood, body fluids, or tissue; no emergency care involvement. No occupational risk for exposure to communicable diseases. Possible exposure to hazardous medications or waste within the healthcare setting. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. #J-18808-Ljbffr Ochsner Health