Director of Patient Care Services

Director Of Patient Care Services (DPCS)

We're looking for a compassionate Director of Patient Care Services (DPCS) to provide clinical management and oversight of all patient care services provided by Ridgecrest Regional Hospital Hospice. In this role, you'll help ensure the delivery of high-quality, compassionate, patient-centered hospice care, supervise clinical staff, and ensure compliance with federal and California state regulatory requirements governing hospice clinical operations.

Provide clinical leadership and oversight for hospice patient care services, with a focus on high-quality, compassionate, patient-centered care. The DPCS must possess documented background knowledge and clinical expertise specific to the hospice patient population and demonstrate the ability to drive clinical decisions, address immediate patient needs, and participate in Quality Management reviews.

This role involves supervising clinical staff and working closely with the hospice team to deliver effective, patient-focused services while contributing to a supportive and collaborative work environment.

Qualifications

• Current, active, unencumbered California Registered Nurse (RN) license issued by the California Board of Registered Nursing (BRN) is mandatory.
• An RN license is required for this position without exception. No other professional license, including LCSW, PT, OT, or other license, satisfies the DPCS qualification requirement under CA Title 22 §74703.
• Candidates must meet the RN licensure requirement and qualify under one of the following two tracks:
• Track 1 — Degree + 3 Years Experience: Baccalaureate (BSN) or higher degree in nursing or another health-related field; three (3) years of experience within the last five (5) years working in a home health agency, hospice, primary care clinic, or health facility; and at least one (1) year of that experience in a supervisory or administrative capacity.
• Track 2 — No Formal Degree Required + 4 Years Experience: Four (4) years of experience within the last five (5) years working in a home health agency, hospice, primary care clinic, or health facility; and at least one (1) year of that experience in a supervisory or administrative capacity. An RN license remains mandatory; this track waives the degree requirement only.
• Must possess documented background knowledge and clinical expertise specific to the hospice patient population.
• Must demonstrate capability to drive clinical decisions, address immediate patient needs, and participate in Quality Management reviews (§74703).
• No disciplinary action affecting a professional license, permit, or certification in any state within the past seven (7) years (CA Title 22 §74852(e)).
• Satisfactory criminal background clearance per California Health and Safety Code.
• Written appointment by the Hospice Administrator required prior to assuming the role.
• Must disclose in writing all other hospice or health agencies where the individual concurrently serves in any management capacity (CA Title 22 §74852(c)).
• CDPH will verify license status and may contact prior employers before granting formal designation.
• Current BLS/CPR certification.
• Valid California driver's license and reliable personal transportation for patient home visits as required.
• Ability to read, write, understand, and communicate effectively in the English language.
• Must be able to put into practice Service Excellence skills with our patients, families, and coworkers.

Benefits You'll Enjoy

• Medical, Dental, Vision
• 403B with Employer Match
• Life Insurance
• Flex Spending – Health Care & Dependent Care
• Employee Assistance Program
• Gym Membership Reimbursement
• Sick and Vacation Time
• RRH Earn-To-Learn Program

Welcome To RRH

Established for over 60 years, RRH is a non-profit, DNV-accredited, full-service hospital and integrated healthcare system serving our region across a 38-acre campus. RRH includes a 25-bed acute care hospital, a 125-bed skilled nursing facility, and a comprehensive network of services supported by more than 860 employees. Our organization operates five primary care clinics and other multi-specialty clinics, an ambulatory surgery center, ambulance services, and full-service imaging and laboratory capabilities—allowing RRH to deliver coordinated, high-quality care across the continuum. RRH received the American Medical Association's Joy in Medicine Award in both 2023 and 2025, recognizing its commitment to healthcare worker well-being. RRH also maintains an established physician well-being program.

Our mission is to be the partner of choice for the healthcare needs of our community. Our purpose is to care for our community's health and the well-being of those who care for them.

About Ridgecrest

Ridgecrest is a family-friendly community of 38,000 in the desert of central Southern California, far from the traffic and commotion of LA. Affordable and safe, it's been voted as the best place to live in Kern County by Niche. Home of the China Lake Naval Air Weapons Station, it is near the Sierra Mountains and full of natural wonders, outdoor activities, and sunshine. Our hospital is close to Mammoth Ski Area, Mount Whitney, Sequoia National Forest and Death Valley. Learn more About Ridgecrest and the Outdoor Activities around it.