ED CNA/Clerk

We are currently looking for a Full Time ED CNA/Clerk to join our Emergency Department Team team located at the Chickasaw Nation Medical Center.


Summary:

Provides comprehensive administrative and clinical support to ensure efficient unit operations and quality patient care. Coordinates patient flow activities, maintains documentation and communication systems, manages supply inventory, and performs various clerical functions. Delivers direct patient care assistance and completes delegated clinical tasks under the supervision of licensed nursing staff.

Responsibilities:
* Performs supportive tasks related to patient care e.g., referrals to other agencies or departments when indicated, charts vital signs and other patient care data, and coordinates the transportation of patients to other healthcare facilities
* Answers the phone, transfers call, takes messages and screens calls per guidelines for areas served
* Uses tracking board to maintain the electronic patient log with accurate times for check-in, triage and room time, and discharge time for all patients
* Types correspondence, memos, letters, reports and time schedules
* Enters electronic requests for lab and radiology requisitions as needed
* Utilizes Electronic Health Record (EHR) to assist physicians with referrals to Medisaw and Cardiology
* Schedules follow-up appointments and completes prescribed lab, X-ray, and other service requests
* Obtains adequate and proper blood and urine specimens from patients for laboratory testing
* Instruct patients on proper test collection and preparation
* Transports lab specimens to laboratory when necessary
* Participates in hourly lobby rounding
* Monitors EMsystems throughout shift, and contact manager/house supervisor immediately with alerts/drills
* Performs EKGs, FSBS, and transports patients to other departments when needed
* Notifies nursing supervisors of all transfers out of facility
* Orders and maintains supply of in-house supplies and forms
* Adheres to accepted policy and standards of the facility and other regulatory agencies
* Follows appropriate guidelines based on the age and condition of the patient in collecting specimens for testing
* Treats all patients and family with care and respect and maintain a cooperative attitude with fellow employees to facilitate quality patient care
* Maintains positive attitude even in stressful situations and have a strong emotional intelligence and maturity
* Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains a clean, organized work area and ensures a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
* Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
* Performs all other duties as assigned

Competencies:
Essential:
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Honesty, truthfulness, reliability, accountability
* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
* Possess basic knowledge of medical terminology
* Basic knowledge and usage of grammar, spelling, and punctuation
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
* Writes effective communications with team, departments, guests and management

Skills:
Essential:
* Basic Computer skills
* Must be familiar with the Microsoft Office Suite of products

Experience:

Nonessential:
* 1 year directly related experience

Education:
Essential:
* High School, GED or Equivalent
* Completed an approved CNA training program

Credentials:
Essential:
* Pass general background check
* Basic Life Support (BLS)
* Certified Nurse Assistant
* Long Term Care Aide

Essential:
* Obtain within one (1) month of hire, if not current
* Current Long Term Care Aide certification through the Oklahoma Nurse Aide Registry

Working Conditions:
Essential:
* Works in a hospital or clinic environment
* Stressful environment due to any or a combination of deadlines, pressures, multiple tasks, lines of communication, risks, speed of operations, etc.
* Potential exposure to contagious diseases
* May be required to assist individuals with unmanaged emotions
* May be required to assist individuals who are hostile, agitated or under the influence
* Pass pre-employment drug test
* Frequently bend, kneel, stoop, push, reach
* Frequently assist with lifting patients
* Constantly lift and or carry over 50 lbs
* Standing up to 100% of shift
* Walking up to 100% of shift

Training
*It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:
*To enhance the overall quality of life of the Chickasaw people.

Vision:
*To be a nation of successful and united people with a strong cultural identity.

Core Values:
*The Chickasaw People
*Cultural Identity
*Servant Leadership
*Selflessness
*Can Do Attitude
*Perseverance
*Stewardship
*Trust and Respect
*Loyalty
*Honesty and Integrity
*Teamwork