Medical Front Office - Patient Service Specialist

Patient Service SpecialistWhen patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Diego Fair Chance Ordinance.ResponsibilitiesGreet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development teamCollect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verificationsQualificationsMinimum:High School Diploma or GED1 Year of Front Desk Experience1 Year of Medical Office ExperiencePreferred:Insurance Verification ExperienceAdditional DataEqual Opportunity Employer/including Disabled/Veterans