Retail Sales Representative

Retail Sales RepresentativeWe are looking for a qualified retail sales representative in our Oneida Hearth & Home store to provide our customers with outstanding service and make sure all their needs are met. The sales representative will be selling fireplaces, stoves, flooring, hot tubs, hot tub/pool chemicals, and perform water tests. A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively problem solve. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again. A qualified candidate must also have excellent product knowledge and ensure the selling floor is always fully stocked and organized.Main Responsibilities of a Retail Sales Representative:Greeting and assisting customersKeeping the selling floor stocked and organizedUpselling and cross-sellingProduct knowledgeResponsibilities of a Retail Sales Representative:Greeting customersHelping customers find what they are looking forIntroducing customers to new productsInforming customers about sales, discounts, and promotionsUpselling and cross-selling products when appropriateAnswering questions about products or servicesStocking and organizing product racksHandling returnsCoordinating with team members for outstanding customer serviceRetail Sales Representative Job Requirements:High school degree or equivalentExperience as a retail sales representative or similar roleComputer usageAnswering phone callsFamiliarity with visual merchandisingAbility to stock and restock shelvesStrong communication skillsExcellent problem-solving skillsGood organization skillsPositive and friendly attitudeAbility to successfully work in a teamCompany IntroductionWe are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.Life at AceFind out how we've created a one-of-a-kind, passionate and helpful workplace that puts our people first.