Family Support Worker

Job Title : Family Support Worker

Department : Family Programs

Term : Permanent Part-time

Hours : 15 hours per week

Wage : $28 per hour

Reports to : Team Lead, Family Programs
Work location : 1330 Sylvania Cresent

Nature of Position

The Family Support Worker works closely with Indigenous families to provide family-centred support that promotes the safety and well-being of children, encourages positive parenting practices, advocates for families, and connects them with appropriate social, legal and community services.

Responsibilities

Family Support

• Provide family-centred support services, including in-home visits, to address the needs of Indigenous families.
• Assist families with internal and external referrals to appropriate programs, services and community resources.
• Provide guidance and support to families with budgeting, grocery shopping, household management and everyday life skills.
• Support families in maintaining their dignity, independence and overall well-being.
• Work with families through goal-oriented, time-limited appointments to address their individual needs.
• Support families and liaise with the Ministry of Children and Family Development (MCFD) and other service providers.

Parenting Support and Child Well-being

• Promote the safety and well-being of children by supporting families in addressing parenting challenges.
• Provide parenting tools, resources and guidance to help families navigate parenting challenges.
• Support families in strengthening parenting practices and family relationships.
• Assist families in accessing appropriate supports and services to meet their children's needs.

Cultural Support and Community Engagement

• Promote cultural awareness and a sense of belonging through activities such as sweats, sharing circles and smudging.
• Support families in connecting with KFS programs and resources, including Wellbriety, CAPC, Mental Health, Family Nights, Elders'
• Luncheons and other community events.
• Build and maintain relationships with community agencies and service providers to support families' needs.

Court and Legal Support

• Attend court hearings, family group conferences, mediations, family case conferences and family court conferences, as required.
• Assist clients in navigating criminal and family law processes, including accessing duty counsel and obtaining legal information.
• Support clients with completing legal forms and documentation, including applications for no-contact and protection orders, with guidance from legal professionals.
• Assist clients with accessing family law resources and booklets while awaiting legal representation.
• Attend bail hearings, criminal trials and sentencing hearings, as required.
• Support communication and coordination with clients' probation officers, as appropriate.

General Responsibilities

• Transport clients to and from appointments, as required.
• Work independently and collaboratively as part of a team, demonstrating reliability and self-motivation.
• Respond effectively in a fast-paced environment, including situations involving family crises.
• Maintain a flexible work schedule, including evenings and weekends, as required.
• Perform other related duties as assigned.

Qualifications

• Human Service Worker diploma or Bachelor of Social Work, with a minimum of two years of experience in a related field.
• Indigenous ancestry and knowledge of Indigenous cultures and communities preferred.
• Knowledge of the Ministry of Children and Family Development (MCFD) and its services.
• Ability to work a flexible schedule, including evenings and weekends, as required.

Requirements

• Satisfactory completion of a Criminal Record Check.
• Full valid Class 5 driver's license, reliable vehicle, and satisfactory driver's abstract.

We thank all applicants for their interest; however, only individuals selected for interviews will be contacted.

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