Sales Engineer

Sales Engineer Inquiries and Quotations

KSB GIW, Inc.

Department: Sales Reports to: Commercial Manager, Inquiries & Quotations Location: North America Shift: 1st FLSA Status: Exempt

Overview

The Sales Engineer supports the commercial sales process by preparing technically and commercially sound quotations for pump equipment used in mining and industrial applications.

This role partners closely with Sales, Engineering, Product Management, and customers to ensure accurate, competitive, and timely proposals. The position evaluates customer requirements, supports equipment selection, and helps guide inquiries from initial request through quotation, order entry, and handoff to execution teams.

Responsibilities

• Prepare pump quotations based on customer specifications, application requirements, and internal engineering guidelines
• Review technical requirements and support selection of appropriate product solutions
• Develop pricing using standard costing tools and approved methodologies
• Ensure quotations are accurate, competitive, and delivered within required timelines
• Communicate proactively regarding risks, delays, or clarification needs

• Support Sales teams with technical and commercial information during the quotation process
• Respond to customer inquiries and assist in clarifying specifications or application needs
• Participate in bid clarification discussions and customer meetings as needed
• Ensure alignment between customer expectations and proposed solutions

• Collaborate with Engineering and Product Management to ensure correct application of equipment
• Identify and escalate technical or commercial risks as needed
• Support interpretation of customer specifications and industry requirements
• Maintain alignment between internal capabilities and customer needs

• Assist in preparing order entry documentation after award
• Support smooth transition of projects from quotation to execution teams
• Ensure all technical and commercial details are clearly documented for handoff

• Provide feedback to improve quotation tools, templates, and internal processes
• Document lessons learned from completed quotations to improve future performance
• Share insights on customer needs, pricing trends, and competitive activity

Qualifications

Education

• Bachelor's degree in Mechanical Engineering or related field preferred

Experience

• 25 years of experience in engineering, technical sales, applications engineering, or industrial equipment support
• Experience with pumps, rotating equipment, or mining applications preferred but not required

Skills

• Strong technical aptitude and willingness to learn pump applications
• Ability to interpret technical drawings, specifications, and customer requirements
• Strong communication and collaboration skills
• Proficiency in Microsoft Office (Excel, Word)
• Ability to manage multiple priorities in a deadline-driven environment

Key Attributes

• Detail-oriented and organized
• Customer-focused and solution-oriented
• Strong team player with cross-functional collaboration skills
• Comfortable learning technical and commercial concepts
• Proactive and adaptable in a fast-paced environment

Physical Requirements

• Office-based role with regular computer work
• Occasional meetings with customers or internal teams
• Limited domestic travel as needed

GIW Industries, Inc. (A KSB Company) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. GIW Industries, Inc. (A KSB Company) makes hiring decisions based solely on qualifications, merit, and business needs at the time.

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We value employees who take the initiative and are committed to our company; employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.