Support Officers

Help people build healthier, more independent lives through compassionate, community-based support. As a Community Support Specialist (CSTAR), you'll partner with adults experiencing behavioral health and substance use challenges, helping them identify strengths, overcome barriers, and achieve meaningful recovery goals. Working in homes, the community, and office settings, you'll provide person-centered support, connect individuals to essential resources, and collaborate with an integrated care team to promote whole-person wellness and long-term success. This is a great opportunity for someone who enjoys building meaningful relationships, thrives in community-based work, and is passionate about empowering others through recovery-focused, strengths-based care. If you're motivated by helping people achieve greater independence and wellness while working as part of a collaborative healthcare team, this role offers the opportunity to make a lasting difference every day. Provide individualized and group community support services using a person-centered, recovery-oriented approach. Partner with individuals to identify strengths, establish wellness goals, and support progress toward greater independence. Connect clients with healthcare, housing, financial, employment, educational, and other community resources. Coordinate care with interdisciplinary providers, family members, community partners, and other supports. Assist with care transitions, discharge planning, referrals, and ongoing engagement in services. Maintain timely documentation, complete required screenings, and meet service delivery expectations. Respond appropriately to behavioral health or medical emergencies while maintaining a safe environment. Deliver services in office, home, and community settings based on client needs. Requirements, Skills, Knowledge and Expertise High School/GED required Associate's/Bachelor's degree in a human service-related field preferred Must qualify for position based on overall CSS requirements in at least one of the options listed: Qualified addiction professional; Bachelor's degree in a human services field; Associate of Applied Science in Behavioral Health Support degree as designated by the Department of Mental Health; Department of Education's database of accredited schools. Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities. Enjoy meeting people where they are and building trusting, supportive relationships. Are comfortable working independently in community settings while collaborating with a multidisciplinary team. Adapt well to changing priorities and enjoy a role that combines office, community, and field-based work. Are passionate about connecting people with resources that support lasting health, wellness, and independence.