Experienced Customer Service Representative

Christian Slayton Insurance Agency

Job Description
Job Description
Christian Slayton Insurance Agency is seeking an experienced Insurance Customer Service Representative to join our award-winning Albuquerque agency. We are looking for a motivated professional who enjoys helping clients, solving problems, and working in a positive team environment.
This is a long-term career opportunity with a well-established agency that values professionalism, teamwork, and exceptional customer service.
Responsibilities
Assist clients with policy changes, billing questions, and coverage reviews
Process endorsements, payments, and policy updates
Provide excellent customer service by phone, email, and in person
Support client retention and satisfaction efforts
Maintain accurate client records and documentation
Identify opportunities to help clients with additional insurance needs
Requirements
Insurance agency experience preferred
Property Casualty License
Strong communication and customer service skills
Detail-oriented and organized
Positive attitude and team-oriented mindset
Ability to multitask in a busy office environment
Benefits
Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Dental Insurance###Vision Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###

Vacancy posted 5 days ago

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