Experienced Customer Service Representative
Christian Slayton Insurance Agency
Job Description
Job Description
Christian Slayton Insurance Agency is seeking an experienced Insurance Customer Service Representative to join our award-winning Albuquerque agency. We are looking for a motivated professional who enjoys helping clients, solving problems, and working in a positive team environment.
This is a long-term career opportunity with a well-established agency that values professionalism, teamwork, and exceptional customer service.
Responsibilities
- Assist clients with policy changes, billing questions, and coverage reviews
- Process endorsements, payments, and policy updates
- Provide excellent customer service by phone, email, and in person
- Support client retention and satisfaction efforts
- Maintain accurate client records and documentation
- Identify opportunities to help clients with additional insurance needs
Requirements
- Insurance agency experience preferred
- Property Casualty License
- Strong communication and customer service skills
- Detail-oriented and organized
- Positive attitude and team-oriented mindset
- Ability to multitask in a busy office environment
Benefits
Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Dental Insurance###Vision Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###
Vacancy posted 14 days ago
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