Quality Engineer

Senior Quality EngineerMorgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organization with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.We are a purpose driven organization. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.ResponsibilitiesWe make complex products where quality isn't a box to tick — it's the difference between "works perfectly" and "don't ship it." As our Senior Quality Engineer, you'll be the person who keeps processes tight, problems owned, and customers confident. You'll sit right at the crossroads of manufacturing, engineering, and customer quality — and you'll have the authority (and expectation) to drive real change. This role suits someone who's been around the block in aerospace and/or medical manufacturing, knows how things should work, and isn't afraid to roll up their sleeves when they don't.The roleYou'll own product and process quality across manufacturing operations. That means leading complex investigations, running CAPAs that actually stick, working directly with customers and auditors, and keeping the Quality Management System doing what it's meant to do — not just looking good on paper. Some days you'll be deep in data and root cause. Other days you'll be on the floor, in audits, or leading cross-functional problem-solving sessions. No two days are the same — and that's the point.Key responsibilitiesLead investigations into non-conformances, escapes, and customer complaints using structured problem-solving methodsOwn CAPAs end-to-end — from root cause to verified effectivenessAnalyze scrap, yield, and defect trends and turn data into actionPartner with Operations and Engineering to improve capability, reduce variation, and boost first-pass yieldAct as the main quality contact for customers, including SCARs, audits, and technical discussionsSupport and lead internal, customer, and third-party audits (ISO 13485, AS9100, and customer requirements)Maintain and improve core quality processes like MRB, NCMR, RMA, PFMEA, and control plansLead or approve validation activities (IQ, OQ, PQ) for processes and equipmentUse SPC, DOE, and capability analysis to drive data-based decisionsSupport supplier quality activities and improve measurement systems (MSA, GR&R, calibration)Mentor other Quality Engineers and lead cross-functional teams — without needing direct authority to get resultsQualificationsWhat you'll bringBachelor's degree in Engineering (Mechanical, Electrical, Chemical, or similar)5–10+ years of hands-on manufacturing quality engineering experienceBackground in aerospace and/or medical device manufacturingStrong working knowledge of: CAPA, MRB, NCMR, and RMA processesRoot cause methodologies (8D, DMAIC, etc.)Statistical tools (SPC, DOE, Minitab or equivalent)Process validation (IQ/OQ/PQ)Experience working within ISO 13485 and/or AS9100 quality systemsConfidence working directly with customers, auditors, and regulatorsA practical mindset — you know when to be thorough and when to be decisiveNice to haveASQ-CQE certificationExperience improving yield and reducing scrap in high-mix manufacturingPrior mentoring or technical leadership experienceOther requirements (the fine print, but important)This role involves Controlled Unclassified Information (CUI) subject to ITAR, EAR, and NRC regulationsYou must be a: U.S. Citizen,U.S. Permanent Resident, orProtected individual under 8 U.S.C. 1324b(a)(3) / 22 CFR 120.15Able to sit and work at a computer for most of the dayAble to lift up to 35 lbsWilling to travel domestically and internationally as neededCorrected vision of 20/20What you'll getA senior-level role with real influence, not just responsibilityThe chance to solve meaningful problems and see your work on the production floorCollaboration with experienced engineers and operations leadersCompetitive compensation and benefits (details shared during the process)Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job.This job description does not state or imply that all duties to be performed are specifically identified above. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested or instructed by an authorized person of the Company. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.