Parts Counter Assistant - BMW & Mini

Parts Counter Assistant

South Bay BMW & Mini, located in Torrance, has an opportunity for a Parts Counter Assistant. If you are a highly motivated, customer service focused individual, we want to meet you!

Job Description Parts Counter Assistant

Responsibilities:

• Checking in stock orders and stocking shelves
• Processing of warranty and core returns
• Throwing away empty parts boxes
• Assist with preparing daily wholesale deliveries
• Keep all bins, aisles and storage areas clean, near and clearly labeled.
• Keep front and rear counters clean and uncluttered.
• Assist in day to day tasks as directed by Parts Manager and senior Parts Associates.
• Assist with buyback returns, core returns and warranty send backs.
• Pull purchased parts from stock.
• If the part is not in stock work with senior staff to determine availability and submit fiscally sound ordering.
• Train to answer phone calls, providing price quotes and other information.
• Be friendly, professional and efficient when working with customers and coworkers.
• Provide the same high level of service to the other dealership departments, as is given to outside customers.
• Advise Parts Manager when areas of the department are not in satisfactory condition.
• Preferably train to become fully fledge Parts Associate including participation in available training programs.

Qualifications:

• Organized, positive person
• High School degree or equivalent
• Ability to read and understand technical information
• Strong communication skills to explain part information to customers and associates
• Experience with parts inventorying procedures
• Ability to lift or move 25 to 50 lbs
• Able to work rotating Saturdays

Highly Preferred:

• Bilingual

Compensation:

• Base hourly rate
• Company benefits

Required education:

• High school or equivalent

Required experience:

• Direct contact customer service: 1 year

Required license or certification:

• Driver's License with no/minimal infractions

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

McKenna is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity