Product Owner Lead

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.


Job Title: Product Owner Lead.
Location: Reston VA.

Purpose:

• Serves as an authority on Business Analyst and product teams to ensure clarity in strategic direction. Brings in expertise to lead and manage project requirements and introduces new, beneficial tools and practices.
• Focuses on managing the development of products to meet the needs of internal and external clients and helps to establish business value for their development and implementation. Provides business point of view and guidance on opportunities and risks to support clients.

Essential Functions:

• 20% Leads the development of the product portfolio and provides workable solutions to satisfy customer and market expectations in close collaboration with stakeholders, Product Owners, and scrum teams.
• 15% Collaborates with management to identify and plan product releases by reviewing milestones with stakeholders; manages the continual development of existing products.
• 15% Validates proposed solutions by performing market research to gain insights and inform; assists with pricing packages and structures.
• 10% Communicates internally and externally, develops and maintains Product Roadmap(s).
• 10% Manages Product Backlog(s) for the development teams by using product road mapping and backlog management tools.
• 10% Works closely with testing managers to ensure product functionality is properly tested against business requirements; leads to change control processes to reflect project priorities.
• 5% Aides in the development process by attending product refinement, sprint planning, and sprint reviews.
• 5% Coordinates and organizes workshops with product users using the Client and defines approach; validates hypotheses and implements best solutions.
• 5% Contributes to wider initiatives and activities that support and increase customer satisfaction.
• 5% Conducts product training to partners, staff, and identifies need for individual/team training opportunities.

Qualifications:

• 8 years in business analysis, business development, solutions development, system analysis, or technical design/development implementation.
• OR 6 years as a Product Owner with deep knowledge of Agile processes and principles.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities (KSAs):

• Proficient in Agile methodologies, principles, and procedures., Expert.
• Ability to use Product KPIs and business metrics to optimize the product., Expert.
• Ability to recognize, analyze, and solve a variety of problems., Expert.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines., Expert.

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.

• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Education Level:

• Bachelor's Degree

Education Details:

• Product Management, Engineering, Information Technology or related fields.

Licenses/Certifications

• Certified Scrum Product Owner PO certification.

Experience:

• 8 years' experience business analysis, business development, solutions development, system analysis, technical design/development implantation or equivalent experience OR 6 years Previous product owner experience with an in-depth knowledge of agile process and principles.

In Lieu of Education:

• In lieu of a bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications:

• Experience leading large-scale ServiceNow program transformations, including Customer Service Management (CSM), IT Service Management (ITSM), and CRM modules.
• Previous healthcare experience.
• Advanced degree.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.