Kool Logistics Account Manager
$68k - $70kIntegrated Fresh Solutions
Kool Logistics is growing — and we’re looking for a driven, customer-focused Account Manager to join our Ontario, CA team. If you thrive in a fast-paced transportation environment, enjoy building strong customer relationships, and know how to keep freight moving efficiently, we want to hear from you. What You’ll Do As an Account Manager, you’ll serve as the primary liaison between customers and carriers — ensuring shipments move smoothly while driving revenue growth and customer satisfaction. Key responsibilities include: Managing and growing assigned customer accounts Dispatching, tracking, and tracing shipments Soliciting and securing carriers to cover customer loads Building long-term, trusted relationships with clients Identifying new revenue opportunities and collaborating with sales teams Prospecting and onboarding new customers Supporting A/R functions to ensure timely payments Meeting monthly and quarterly load and profit targets Conducting customer visits and annual business reviews Utilizing transportation software systems (including McLeod) effectively You’ll play a critical role in helping the branch achieve revenue and service targets while delivering exceptional customer experiences. What We’re Looking For:
- 2+ years of Sales & Customer Service experience (preferred)
- 1+ year of McLeod Software experience (required)
- Strong understanding of transportation operations
- Excellent communication and negotiation skills
- Ability to multitask in a high-pressure environment
- Strong analytical and problem-solving abilities
- Bilingual (Spanish) is a plus
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