Hospice Intake Coordinator

Hospice Intake Coordinator

At Franciscan, our Hospice Intake Coordinator receives admissions requests for patients requiring hospice care services. This role serves the purpose of coordinating and completing all admission requests.

Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.

What You Can Expect:

• Monday to Friday, 8am to 5pm
• Schedule visits with field staff to assure that the frequency of visits are compliant with the plan of care.
• Assist billing in tracking non-paid claims, including researching information and documentation for insurance-related billing problems.
• Assist patient, families, physicians, and other referral sources via telephone with clinical issues, problems, and questions.
• Identify and implement clinical review systems for all pay sources to include admissions, continued stay, and concurrent and retrospective reviews.
• Communicate with all referral sources to gain the necessary information to facilitate continuity of care and appropriate care of patients and clients, including demographics, diagnoses, surgeries, hospital/ECF dates, physicians orders, and reimbursement or insurance information.

Qualifications:

• High School Diploma/GED - Required
• 2 Years Home Healthcare - Preferred

Travel is required: Never or Rarely

Equal Opportunity Employer: It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.