Dispatch Supervisor - Central Transport Service

Dispatch Supervisor – Central TransportJamaica Hospital Medical Center is actively seeking a Dispatch Supervisor for immediate full-time opportunities within our Central Transport Service Department. This role is essential in coordinating, supervising, and managing the daily inpatient transport operations of our facility.Only candidates who fully meet the below minimum requirements will be considered. Applicants lacking the required experience will be automatically disqualified from consideration.The Dispatch Supervisor will oversee the assignment and dispatching of patient transport assignments, ensuring efficient and timely patient flow throughout the hospital. Responsibilities include direct supervision of transport staff, processing department calls, facilitating system improvements, and ensuring adherence to hospital protocols.Essential duties include:Assigning and dispatching patient transport requestsProcessing incoming department calls professionally and efficientlyMonitoring daily transport activity and recommending operational improvementsSupervising transport staff and maintaining performance standardsPerforming administrative tasks to achieve departmental goalsMandatory requirements (non-negotiable): College Degree preferred, Prior current/recent relevant dispatch transport experience – required, Excellent leadership, communication, customer service, and organizational skills – required, Basic knowledge of medical terminology – required, Experience using EPIC (Electronic Medical Records) – required, Availability to work alternate weekends and holidays – required, Computer proficiency and data entry skills. Salary: $26.58/hour