CMDB & ITSM Service Delivery Analyst (ServiceNow)
Trustmark
Trustmark is looking for a CMDB Administrator to manage the Configuration Management Database in ServiceNow. This role entails supporting IT Service Management processes like Incident and Change Management, as well as enhancing IT infrastructure visibility. The ideal candidate holds a Bachelor’s Degree or equivalent experience in a related field and is responsible for operational readiness and engagement with multiple service providers. The position offers a competitive salary and comprehensive benefits, including health insurance and a 401(k) plan. #J-18808-Ljbffr Trustmark
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the CMDB & ITSM Service Delivery Analyst (ServiceNow) in Springfield, IL vacancy
$85.15k - $158.14k
...communities. About The Role The CMDB Administrator is... ...Management Database (CMDB) in ServiceNow which includes HAM, SAM and... ...data. This role supports IT Service Management (ITSM) processes such as Incident... ...adherence to process, and delivery of root cause analysis, process...ServicenowContract work$118.4k - $196.8k
A healthcare organization is seeking an experienced Manager of ITSM Platform Management in Springfield, Illinois. This role involves leading a global team of ServiceNow Developers and shaping the ITSM strategy with a focus on emerging technologies and AI. The ideal candidate...Servicenow- Ernst & Young Oman is seeking a ServiceNow Senior Consultant to lead key transformation projects that enhance IT Service Management for clients. The role requires strong analytical... ...experience, particularly in ServiceNow ITSM. EY offers a collaborative environment and a...Servicenow
$102.5k - $187.9k
...better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy... ...As a Senior Technology Analyst, you will play a pivotal... ...successful project delivery. You will face challenges... ...the connectivity of the CMDB and IT Operations Management...ServicenowSummer holidayWorldwideFlexible hours- ...leading economic consulting firm seeks a ServiceNow Administrator responsible for the... ...applications, and providing support for ITSM applications. Candidates should have over... ...experience, preferably in professional services, and possess a Bachelor's degree in a related...ServicenowWork at office
$118.4k
Manager of ITSM Platform Management - Highmark Health Highmark Health is seeking an experienced... ...Management to lead our global team of ServiceNow Developers and Administrators. This... ...: Minimum of 5 years of experience in IT Service Management with at least 3 years in a leadership...ServicenowLocal area$47k - $55k
...Senior Service Desk Analyst Req number: R7778 Employment type: Full... ...to the Service Desk Delivery Leader, the Senior Analyst handles... ...documented, and closed in the ITSM platform in line with... ...ticketing and ITSM platforms - ServiceNow experience strongly preferred...ServicenowFull timeContract workWork at officeLocal areaRemote workWorldwideAfternoon shiftCAI
Springfield, IL1 day ago$75.2k - $124.1k
...Information Reporting and Withholding EDGE Senior Analyst EY is a leader in serving the global financial services marketplace and the only professional services... ...and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a...Summer holidayFlexible hours$59k - $79.6k
...IT Configuration Analyst, Junior supports configuration... ...database (CMDB) accurate,... ...infrastructure and application services. The role focuses... ...stable, efficient delivery of enterprise IT... ...supporting ServiceNow or another enterprise... ...and related ITSM processes. Prior...ServicenowContract workWork at officeASM Research, An Accenture Federal Services Company
Springfield, IL2 days ago$76k - $125.3k
...for a wide range of clients and colleagues. This is an opportunity for cross-border and cross-functional teaming focusing on service delivery for our clients. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic...Work experience placementSummer holidayLocal areaFlexible hours- ...LaSalle Incorporated is looking for a Project Management Lead to oversee ServiceNow initiatives across global teams. You will be responsible for the end-to-end delivery of ITAM/HAM/SAM and CMDB programs. The ideal candidate has over 7 years of technical program management...ServicenowRemote work
Jones Lang LaSalle Incorporated
Springfield, IL4 days ago $50.7k - $91.65k
...transition from legacy tools to the ServiceNow platform, you will directly... ...Configuration Management Database (CMDB). Receive, track and analyze change... ...experience will be strongly considered. ITSM Knowledge: Basic understanding of IT Service Management (ITSM) principles and...ServicenowWork at office$150k - $220k
...currently hiring for a ServiceNow Certified Technical... ...enterprise-scale ServiceNow CMDB solution for the U.S.... ...platform areas including ITSM, ITOM and ITAM with a... ...the technical SME for IT Service Management (ITSM), IT... ...refinement, and solution delivery. Professional...ServicenowFull timeCurrently hiringRemote workFlexible hoursGovCIO
Springfield, IL3 days ago$159k - $217.1k
...responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing the ServiceNow Common Service Data Model (CSDM) model and Service Mapping... ...As a member of the IT Service Management (ITSM) team, this person is primarily responsible...ServicenowRemote work2 days per week$106.61k - $284.28k
...rapid issue resolution, and continuous service improvement. The ideal candidate combines... ...driven decision-making to optimize support delivery, enhance team performance, and align... ...Experience with support platforms (e.g., ServiceNow, Zendesk, Salesforce Service Cloud). •...ServicenowHourly payFull timeTemporary workWork experience placementLocal areaCVS Health
Springfield, IL3 days ago$144.2k - $288.4k
...Agentic AI ecosystem for IT operations, with ServiceNow as the ITSM system of record (Incident/Problem/... ...drive standardization of telemetry, service health models, and actionable alerting... ...probable-cause analysis using topology/CMDB context Advise operations, service owners...ServicenowHourly payFull timeTemporary workWork experience placementLocal areaNight shift$72k - $92.2k
...for internal business units in ServiceNow and are looking to showcase... ...responsible for managing core ITSM applications, troubleshooting... ...of the ServiceNow platform, IT Service Management best practices, and... ...HRSD, Application Engine, and CMDB. Configure forms, tables, fields...ServicenowWork experience placementWork at officeLocal areaRelocation package2 days per week3 days per week- ...Regulatory & Technology Programs (ServiceNow) Get AI-powered advice on... ...within a financial services environment. This role will be... ...Responsibilities Lead end‑to‑end project delivery for ServiceNow... ...platform enhancements (e.g., GRC, ITSM, IRM, workflows). Manage projects...Servicenow
$94.1k - $154.5k
...Operations Center activities and services to meet the needs of the... ...Management 8+ years in service delivery management or NOC operations... ...skills Proficiency with ITSM platforms and network monitoring... ...ITIL Foundation certification ServiceNow or similar ITSM platform...ServicenowContract workWork at officeNight shift$52.9k - $68.69k
...Position Overview The Customer Service Representative provides first-level technical support... ...with IT service management tools such as ServiceNow, JIRA, or similar platforms. ~ Strong... ...data. Hands-on experience with ITSM tools for queue management, SLA tracking,...ServicenowContract workWork experience placementWork at officeRemote workASM Research, An Accenture Federal Services Company
Springfield, IL4 days ago- ...resolver groups while maintaining ownership for follow‑up. Monitor service‑level targets for escalated tickets, identify risks of SLA... ...organization, capturing meeting notes, and summarizing next steps. Use ITSM tools to track escalations throughout their lifecycle and...Contract workWork experience placementWork at office
$7,743 per month
...methodologies (Waterfall, Agile, hybrid) to improve delivery efficiency, ensuring projects meet scope... ...tools such as MS Project, JIRA, ServiceNow, or Smartsheet, and implement dashboards... ..., business intelligence platforms, and ITSM tools for enhanced project oversight and...ServicenowWork at officeIllinois Secretary of State
Springfield, IL3 days ago$79.4k - $135k
...leads the full lifecycle of IT incidents and service requests to restore normal operations... ...IT service management platforms such as ServiceNow or similar tools to manage queues, monitor... ...‑on experience configuring or optimizing ITSM workflows, automations, and reporting to...ServicenowContract workWork experience placementWork at office$170k - $226.1k
...world by combining world class services, advisory and technology for... ...is Moveworks (a ServiceNow company), an enterprise-grade... ...platform, balancing near-term delivery commitments with long-term capability... ...ServiceNow, Workday, or similar HRSM/ITSM platforms is highly valued.•...ServicenowContract work$20.83 - $26.25 per hour
Position Overview The Customer Service Representative, Junior provides entry‑level, first‑... ...IT service management tools (for example, ServiceNow, JIRA, or similar platforms). Good... ...degree in an IT‑related field. Exposure to ITSM tools such as ServiceNow for logging and...ServicenowContract workWork experience placementWork at office$96.72k - $162.12k
...lightweight process definition where needed-but always in service of enabling better technical outcomes. Preferred... ..., and evidence automation GRC Platforms: Archer, ServiceNow ITIL-based IT Service Management (ITSM) Familiarity with Agentic AI Frameworks...ServicenowImmediate startRemote workVisa sponsorshipFree visaFlexible hoursFord Motor Company
Springfield, IL3 days ago$59.9k - $69.9k
...improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs... ...Provides training and guidance to Customer Service Operations Analysts in area of expertise Required Skills Analytical skills, including...For contractorsH1bLocal areaRemote workPublic Consulting Group
Springfield, IL1 day ago- ...company, is seeking a full‑time ServiceNow Visualization & Configuration Management (CM) Analyst for our Digital Modernization... ...data integrity issues within the CMDB and telecom modules, ensuring... ...model and how network circuits, services, and equipment interrelate. The...ServicenowFull timeContract workImmediate start
$106.61k - $260.59k
A healthcare company is seeking a ServiceNow Business Continuity Management (BCM) Product Owner to lead the strategy and development of the BCM product. The role requires extensive experience in ServiceNow and business continuity, along with strong stakeholder management...Servicenow$83.43k - $222.48k
...a team of 4-6 engineers and analysts responsible for the day-to-day... ...processes, vendor relationships, and service quality for our tooling... ...issue, or dig into a ServiceNow workflow - while also being the... ...Confluence is a plus Familiarity with ITSM principles and ticketing...ServicenowHourly payFull timeTemporary workLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CMDB & ITSM Service Delivery Analyst (ServiceNow). Be the first to apply!
Related searches
- service delivery analyst Springfield, IL
- field service analyst Springfield, IL
- servicenow manager Springfield, IL
- servicenow remote Springfield, IL
- servicenow Springfield, IL
- service delivery associate Springfield, IL
- service delivery representative Springfield, IL
- service delivery analyst
- field service analyst
- service request analyst