Guest Services Team Member

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement

Benefits Offered & Wage Information

• $10-$15/hour
• Free first uniform shirt & hat; additional uniform items provided for free after probationary period is met
• Free uniform shirts & hat; additional uniform items provided for free after probationary period is met
• After 45 days of employment, full time employees of 18 years of age, offered the opportunity to access health insurance through our ICHRA (Individual Coverage Health Reimbursement Arrangement) as well as various supplemental insurance offerings
• Opportunities for growth with our company not only in this location, but as it expands to other areas across Southeast GA 

Company Overview
At HMPW, a KRM Company, we all have the same job — making Huey Magoo’s “first choice.” We want to be “first choice” to our employees as a place to work and “first choice” to our guests as a place to eat.

The tasks we perform day to day may be different, but our mission is the same: “Make Someone Smile Today.” Huey Magoo’s strives to maintain clean restaurants and offer the freshest, highest quality items to each and every guest. These standards are validated when you and your fellow Co-workers interact with our guests. Talented Co-workers, like yourself, are the key ingredients that distinguish us from the rest. Our primary responsibility is to leave our guests with a positive long-lasting impression of the Huey Magoo’s brand. We celebrate having your contributions, enthusiasm, and talents as part of our team.

Job Summary
As a member of the Huey Magoo’s restaurant operating team, the Guest Services Team Member is responsible for creating a pleasant dining experience to all Guests by providing quick and friendly service, as well as maintaining a clean and orderly work station.

Requirements

• Huey Magoo’s Hospitality
  • Create an emotional bond with the guest by making a connection with them.
  • Recognize opportunities to exceed a guest’s expectations, regardless of the circumstance.
  • Display an energetic and caring attitude just as you would for a guest in your own home. They will remember this and it will lead to repeat visits. This type of interaction with the guest applies in the restaurant or on the phone.
• Proper Image
  • Maintain a proper image through personal appearance, professional conduct, and in your area of responsibility by adhering to all of Huey Magoo’s policies and procedures. 
  • Most importantly, you are the face of our restaurant as you interact with our guests.
• Cash Accountability
  • Ensure all cash and credit cards are collected and secure in the prescribed procedures.
• Menu
  • Have a thorough knowledge of all menu items, prices, sales techniques, and ordering procedures.
• Food Quality
  • Ensure all food items are prepared accurately and of high quality. 
  • Maintain standards for appearance and presentation according to system standards.
• Marketing and Promotion
  • Assist and implement marketing strategies as directed by the company in the restaurant as well as off-site promotions.
• Work Area & Cleanliness
  • Maintain appearance and stock of the condiment area, drink station, and takeout counter. 
  • Complete all assigned Server side work duties.