Quality Assurance Manager

Lead Quality - Drive Compliance - Shape the FutureKutol Products Company, a recognized leader in hand hygiene and skin care solutions, is seeking an experienced Quality Assurance Manager to lead our QA operations and play a critical role in advancing our quality culture. This is an exciting opportunity for a quality professional who is passionate about regulatory compliance, continuous improvement, and building strong quality systems that support operational excellence.As the Quality Assurance Manager, you will lead QA activities for our OTC drug and cosmetic manufacturing operations, ensuring compliance with current Good Manufacturing Practices (cGMP), FDA regulations, Health Canada requirements, and internal quality standards. You will serve as a key leader in strengthening our Quality Management System (QMS), driving investigation and CAPA effectiveness, supporting audit readiness, and partnering cross-functionally to ensure product quality and regulatory compliance.If you thrive in a fast-paced manufacturing environment and enjoy leading teams, solving complex quality challenges, and driving continuous improvement initiatives, we'd love to hear from you.Key Areas of Responsibility Include:Lead and develop the QA Team including QA Technicians, Specialists and Incoming InspectionLead the Quality Management System with regard to deviations, CAPA's, change and document control, and audit managementEnsure regulatory compliance and inspection readiness for FDA, Health Canada, customer, supplier and internal auditsLead complex investigations, root cause analysis and CAPA effectiveness involving deviations, nonconformances, OOS/OOT results and customer complaintsProvide product quality and documentation oversight including SOP's, specs, master mfg records, validation protocols, etc.Support Microbiological risk management providing oversight for environment monitoring programs, water systems, preservation strategies, and micro risk assessmentsManage supplier quality and quality risk by supporting supplier qualification and ongoing performance management, supplier audits and quality agreementsSupport validation and change management providing quality oversight for equipment, process, cleaning and method validationsMonitor and report out metrics, analyze trends and identify/lead initiatives for systemic improvement