Maintenance Manager

Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you?

Responsibilities

• Coordinate with Facility Manager(s) and Site Director(s) to schedule maintenance and project work.
• Develop and manage the preventative maintenance calendar for the facility(s).
• Generate, distribute, and oversee all notifications for preventative maintenance, contracted maintenances, and general maintenances.
• Foster partnerships via routine communication with customers and vendors.
• Establish and enforce contracts to support the MEP infrastructure and validate contractual agreements are being followed.
• Coordinates the scheduling, development and supports preventive maintenance, contracted maintenance, and general maintenance.
• Review Vendor reports and inspection records to identify faulty equipment. Providing the necessary documents to the FM/Dir.
• Facilitate coordination of all mechanical/electrical operations, maintenance, and energy management programs for a critical facilities environment.
• Facilitate and manage new assets from internal projects for Operations in conjunction with Service Delivery.
• Ensure conformance with all change control development, approvals, and execution.
• Review and approve change requests, MOPs, SOPs, and EOPs submitted by vendors for all Preventative Maintenance, then pass on to FM for final approval.
• Assist with the reviewing and approving of internal change requests, MOPs, SOPs, and EOPs for Maintenance purposes.
• Alongside the FM, evaluate, assign, and monitor the maintenance efforts of in-house PMs and contractor PMs.
• Continuous evaluation of all building systems to ensure efficient operations.
• Partner with internal departments to support sales tours, customer fit outs, customer events, sustainability & safety initiatives, capital projects and audits.
• MPM will assist in client-based audits and internal audits for the facility(s). Preparing all necessary documentation and scheduling with onsite staff.
• Assist in developing, managing, and forecasting OPEX and CAPEX budget for the facility(s).
• Assist with ensuring compliance with applicable codes, requisitions, government agencies and directives as relates to building operations.
• Enforce safe work responsibilities and safety procedures capabilities of critical facilities employees and contractors.
• Assist in developing, managing, and forecasting electrical and mechanical capacity for the facility(s).
• Leads the company culture via mentoring of operations personnel in career and personal development.
• Primary technical resource for building specifics in all facility & operational facets. Thorough understanding of deployed Aligned product & infrastructure.
• Key stakeholder in evaluating Aligned’s processes to ensure continuous improvement and innovation.
• Perform other duties necessary to accomplish objectives.

Requirements

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services.; Continually works to improve supervisory skills.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assess s own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Benefits

• Aligned Data Centers is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to:
• Health Coverage : Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.
• Retirement Savings : 401(k) plan with company match
• Paid Time Off and Holiday Pay
• Company-Sponsored Insurance : Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Optional Benefits : Voluntary life, critical illness, legal, and additional disability coverage
• Wellness Programs : Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives