Store Manager

Job Summary A dynamic leader who will reflect the company’s ethos around people, processes, operations, and brand advocacy. This leader is responsible for personal sales, store sales goals, leading a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. Key Responsibilities People : Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance; lead and supervise the entire employee life cycle, including recruitment, training, development, and succession planning; enhance employee engagement and nurture a positive workplace culture. Process : Achieve or surpass store and annual operating benchmarks; evaluate team performance, objectives, and behaviors; model the highest standards for surpassing customer expectations; sustain store profitability by maintaining profit & loss statements, financial metrics, and margins. Brand Advocacy : Model and teach product knowledge; champion the company’s brand strategy and first‑in‑class customer experience; align merchandising, pricing, and product flow to company standards; uphold brand visual standards in the store. Operations : Leverage store visit forms; host regular weekly, monthly, and quarterly meetings with staff; ensure proper execution of all existing and new systems and administrative procedures; collaborate with support teams for operational excellence; plan and execute sales promotion and events. Minimum Requirements Bachelor’s degree or equivalent experience. 3–5 years in a business unit with a sales retail emphasis. Proficient in Microsoft Office 365; financial understanding; adept interpersonal communication; analytical abilities; goal orientation; team management; customer service. Ability to work scheduled hours, including evenings, weekends, and holidays. Preferred Requirements Experience managing in a retail environment with a strong focus on sales. Strong understanding of profit and loss. Advanced interpersonal, communication, and relationship‑building skills. Supervisory Responsibilities Up to 15 direct reports. Physical Demands / Work Environment Ability to lift or carry up to 50 pounds. Ability to stand for long periods; repetitive hand motions; hearing and listening. Often required to sit, walk, bend, and stoop; subject to interior environmental conditions. Must pass background and drug screen. Compensation Total Compensation Range: $60,000–$95,000 per year (inclusive of base, commission, and bonus). Base Pay: $60,000 per year. Commission & Bonus: Earn more with uncapped commission on written sales – 3% on La‑Z‑Boy Design Sales and 2% on other sales, plus up to $1,500 monthly bonus based on defined group sales goals. Benefits for Employees in the US Medical, Vision, Dental, and Basic Life Insurance. 401(k) retirement plan with company match up to 6%. Paid time off: 9–11 holidays, two weeks prorated vacation for new hires, and personal or state‑mandated sick time. What You Can Expect The total compensation range is at least the local applicable minimum wage and up to the high‑earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance, and relevant qualifications, experience, skills, and education. Travel Requirements If this role requires travel or driving to perform key responsibilities, candidates must meet the qualifications noted in the company’s Driver Management Program. EEO Statement At La‑Z‑Boy Incorporated, we’re an equal opportunity employer. We understand that our diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service and quality products, and it’s of utmost importance to us to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you need a reasonable accommodation by the time of the application/interviewing/hiring process due to a disability, please request by emailing View email address on click.appcast.io‑z‑boy.com or calling734‑242‑1444. #J-18808-Ljbffr