Spa Assistant Manager

Benefits Health insurance Paid time off Vision insurance 401(k) Dental insurance Overview Luxury Hospitality Meets Wellness At Woodhouse, we believe exceptional experiences change lives. For more than 20 years, we've been creating a sanctuary where guests can relax, recharge, and feel their best. We are seeking a passionate Spa Assistant Manager to partner with our Spa Director and help lead one of Indianapolis' premier luxury spa destinations. If you thrive in hospitality, love developing people, and believe that every detail matters, we'd love to meet you. About us: The Woodhouse Spa-Indianapolis is part of a growing family of affordable luxury spas with multiple locations in Hamilton County and a new spa opening in downtown Indianapolis. Privately owned by an experienced husband-and-wife team, the spa employs over 150 team members and continues to expand. The Woodhouse offers more than 35 unique wellness and therapeutic services designed to help guests relax, unwind, and rejuvenate mind, body, and spirit. The company is committed to creating memorable guest experiences while providing team members with a supportive, collaborative, and rewarding work environment. The culture values servant-hearted individuals who are passionate about hospitality and guest care. Responsibilities The Spa Assistant Manager is a full-time, on-site role based in Zionsville, IN. This position supports the Spa Director in daily spa operations, including supervising front desk and service teams, managing scheduling, and ensuring a smooth and welcoming guest & team experience. The Spa Assistant Manager helps maintain high standards of service, addresses guest concerns, and promotes a positive, professional atmosphere. Day-to-day responsibilities include monitoring staff performance, assisting with training and coaching, overseeing inventory and product displays, and supporting the implementation of promotions and spa programs. The role also involves basic reporting, collaborating on budget and revenue goals, and ensuring that spa facilities are clean, safe, and aligned with brand standards. Qualifications 2-4 years of leadership experience in hospitality, luxury retail management or cosmetic leadership, with strong skills in Spa Management and Skin Care knowledge to support service excellence. Proven ability to deliver high levels of Customer Service and Customer Satisfaction, including handling guest feedback and resolving concerns professionally. Extensive sales background in skincare preferred. Basic financial acumen, including familiarity with Budgeting, revenue goals, and cost control within a service-oriented environment. Strong interpersonal, communication, and coaching skills, with the ability to lead diverse teams and foster a collaborative, guest-focused culture. Comfort with scheduling systems, point-of-sale software, and basic reporting; previous experience in a spa, wellness, or luxury service setting is preferred. Ability to work flexible hours, including evenings and weekends, and to stand or walk for extended periods as required in a spa environment. Compensation Competitive Compensation: $25+ hour plus monthly bonus. Benefits Health, dental, and vision insurance Paid Time Off 401(k) Employee discounts on products and services Culture A supportive leadership team Growth and advancement opportunities An established business with loyal guests and strong community roots A company built on servant leadership and excellence Join us and help elevate hospitality and wellness at Woodhouse Spa. send your resume to: View email address on click.appcast.io #J-18808-Ljbffr