AWS MarTech Technical Lead (Senior Consultant, Functional Transformation)

Position Summary Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Work You’ll Do As a Senior Consultant, AWS MarTech Lead on the Advertising, Marketing, & Commerce team, you will be responsible for… Leading discovery, requirements definition, solution design, estimation, and technical planning for AWS-based marketing technology solutions.Designing event-driven, serverless, and application programming interface (API)-led solutions using AWS services, including Lambda, EventBridge, Simple Notification Service (SNS), Simple Queue Service (SQS), Step Functions, API Gateway, Simple Email Service (SES), Identity and Access Management (IAM), CloudWatch, Amazon S3, and DynamoDB.Defining integration, data, consent, security, observability, testing, deployment, and operational requirements; facilitating technical workshops, design reviews, demonstrations, user acceptance testing (UAT), defect triage, and go-live readiness.Reviewing code, configurations, infrastructure as code, integrations, and technical documentation; collaborating with architects, project managers, business stakeholders, security teams, and delivery teams.Supporting production issue resolution, root-cause analysis, release management, and continuous improvement; mentoring technical practitioners and contributing to knowledge transfer and capability development. A successful candidate would possess these skills:Ability to work independently and collaborate as part of a teamEffective written and verbal communication skillsMeticulous attention to detail and quality of work productAbility to build and sustain professional relationshipsAbility to lead projects or workstreamsAbility to manage and prioritize multiple tasks in a fast-paced and dynamic environmentStrong interpersonal skills and professional demeanorAbility to meet deadlinesAbility to provide clear guidance to othersThe TeamDeloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and activate customers through the customer journey.QualificationsRequired: Bachelor’s degree 5+ years of experience designing, implementing, and supporting AWS-based solutions, including cloud architecture, APIs, integrations, event-driven design, security, observability, and operational readiness.1+ years of experience leading technical workstreams, including requirements workshops, estimates, testing, releases, and production support.1+ years of experience implementing marketing technology solutions involving customer journeys, customer data, consent management, or digital communications.Proven experience presenting technical solution designs, architecture trade-offs, and delivery recommendations to technical and business stakeholders.Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Ability to travel 0-30%, on average, based on the work you do and the clients and industries/sectors you servePreferred: AWS certification, such as AWS Certified Solutions Architect, AWS Certified Developer, or AWS Certified DevOps Engineer.Experience using infrastructure as code, continuous integration and continuous delivery (CI/CD), automated testing, and AWS cloud cost or performance optimization.Experience integrating AWS with Salesforce Marketing Cloud, Salesforce Marketing Cloud Next, customer relationship management (CRM), customer data, consent-management, or customer-engagement platforms.Experience implementing resilience patterns, including retries, idempotency, dead-letter queues, and failure handling.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at View email address on click.appcast.io. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 371316 Job ID 371316 Package and Technology Enablement | Package Functional TransformationSame job available in 7 locations