Medical Receptionist

Job Description

Job Description

About the Role:

Aquino Medical Group in Pasadena, TX is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice. If you thrive in a fast-paced healthcare environment and love making patients feel at ease, we want to hear from you!

Responsibilities:

• Greet and check in patients in a professional and compassionate manner
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records in the EMR/EHR system
• Answer multi-line phone system, route calls, and respond to patient inquiries
• Coordinate referrals, authorizations, and communication between patients and clinical staff
• Ensure front desk area is organized, stocked, and HIPAA compliant at all times

Requirements:

• 1+ year of experience as a medical receptionist or in a healthcare front office role
• Familiarity with EMR/EHR systems and medical scheduling software
• Knowledge of medical insurance verification and billing basics
• Strong communication and interpersonal skills with a patient-first attitude
• Ability to multitask and stay organized in a busy clinical environment
• Understanding of HIPAA regulations and patient confidentiality requirements
• High school diploma or equivalent required; medical office certification a plus

About Us:

Aquino Medical Group is a trusted healthcare provider serving the Pasadena, TX community with a commitment to compassionate, high-quality patient care. Our patients choose us for our attentive service and dedication to their well-being. We foster a supportive team environment where every staff member plays a vital role in delivering an exceptional patient experience.